Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  GT 2017-2020 Indoor Orange Full Vehicle Cover

                  GT 2017-2020 Indoor Orange Full Vehicle Cover

                  SKU: VMG7Z19A412G

                  $750.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Bushwacker Black OE Style 4-Piece Fender Flare Kit

                  Super Duty 2023-2025 Bushwacker Black OE Style 4-Piece Fender Flare Kit

                  SKU: VPC3Z16268D

                  $519.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  F-150 Crew Cab 2009-2014 Side Window Air Deflectors

                  F-150 Crew Cab 2009-2014 Side Window Air Deflectors

                  SKU: VGL3Z18246E

                  $99.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Matte Black Tailgate Lettering

                  Super Duty 2023-2025 Matte Black Tailgate Lettering

                  SKU: VPC3Z9942528HB

                  $99.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Stainless Surround

                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Stainless Surround

                  SKU: VPC3Z16A550W

                  $649.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Yakima Removable Roof Rack and Crossbar System

                  Maverick 2022-2025 Yakima Removable Roof Rack and Crossbar System

                  SKU: VNZ6Z7855100A

                  $779.00

                  Shipping: Ships by May 13
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                  Mustang Shelby GT350 2016-2020 Rear Spoiler Track Pack

                  Mustang Shelby GT350 2016-2020 Rear Spoiler Track Pack

                  SKU: GR3Z6344210BC

                  $670.00

                  Shipping: Ships by May 13
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                  F-150 2021-2025 Tailgate Letters - Electric Spice

                  F-150 2021-2025 Tailgate Letters - Electric Spice

                  SKU: VPL3Z9942528D

                  $89.00

                  Shipping: Ships by May 13
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                  Super Duty 2017-2022 Matte Black Hood Lettering

                  Super Duty 2017-2022 Matte Black Hood Lettering

                  SKU: VPC3Z9942528GB

                  $59.00

                  Shipping: Ships by May 13
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