Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021-2025 Side Retro Graphics, Gray w/ Bucking Bronco Logo

                  Bronco Sport 2021-2025 Side Retro Graphics, Gray w/ Bucking Bronco Logo

                  SKU: VM1PZ6320000D

                  $129.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2022 Black Platinum SS Tailgate Lettering

                  Super Duty 2020-2022 Black Platinum SS Tailgate Lettering

                  SKU: VLC3Z9942528B

                  $159.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 VISCO Matte Black Body Tri-Bar Stripe Kit

                  F-150 2021-2025 VISCO Matte Black Body Tri-Bar Stripe Kit

                  SKU: VML3Z6320000H

                  $189.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Trailer Brake Control for vehicles without Reverse Parking Aid

                  F-150 2021-2023 Trailer Brake Control for vehicles without Reverse Parking Aid

                  SKU: ML3Z19H332BB

                  $325.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Lund® Black Textured Aeroskin II Hood Protector

                  Super Duty 2023-2025 Lund® Black Textured Aeroskin II Hood Protector

                  SKU: VPC3Z16C900B

                  $109.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2022-2025 Paint Protection Film Kit

                  Bronco 4Dr 2022-2025 Paint Protection Film Kit

                  SKU: VM2DZ2120000C

                  $259.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Air Design® Gloss Black Trunk Applique Exterior Trim

                  Mustang 2024-2025 Air Design® Gloss Black Trunk Applique Exterior Trim

                  SKU: VPR3Z99425A34A

                  $379.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 Air Design® Gloss Black Parking Lamp Curtains

                  Mustang 2018-2023 Air Design® Gloss Black Parking Lamp Curtains

                  SKU: VJR3Z17E810B

                  $169.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
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