Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2020-2021 Air Design® Grabber Lime Side Quarter Panel Scoop

                  Mustang 2020-2021 Air Design® Grabber Lime Side Quarter Panel Scoop

                  SKU: VLR3Z63279D36AA

                  $269.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  SKU: VFL3Z9910146B

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2011-2016 Trailer Brake Controller Kit w/ Uplifter Switches

                  Super Duty 2011-2016 Trailer Brake Controller Kit w/ Uplifter Switches

                  SKU: FC3Z19H332B

                  $295.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Ingot Silver Side Quarter Panel Scoop

                  Mustang 2018-2023 Air Design® Ingot Silver Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CA

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Gatorback Bucking Bronco Logo Splash Guards Front without Rock Rails or Steps

                  Bronco 2021-2025 Gatorback Bucking Bronco Logo Splash Guards Front without Rock Rails or Steps

                  SKU: VM2DZ16A550F

                  $499.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Trailer Mounted Camera without Pro Trailer Backup Assist

                  Super Duty 2017-2025 Trailer Mounted Camera without Pro Trailer Backup Assist

                  SKU: LC3Z1A189FG

                  $480.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Air Design® Tailgate Spoiler

                  Super Duty 2017-2022 Air Design® Tailgate Spoiler

                  SKU: VHC3Z9944210A

                  $299.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Front Pair

                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Front Pair

                  SKU: VM1PZ16A550A

                  $299.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Air Design® Gloss Black Rear Deck Spoiler for Coupe Only

                  Mustang 2024-2025 Air Design® Gloss Black Rear Deck Spoiler for Coupe Only

                  SKU: VPR3Z6344210A

                  $379.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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