Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025 Charge Port Weather Kit

                  Mustang Mach-E 2021-2025 Charge Port Weather Kit

                  SKU: PK9Z10D802A

                  $95.00

                  Shipping: Ships by Jun 24
                  Dealer Pickup: Not Available
                  Add to Cart
                  Super Duty 2020-2022 Front Molded Splash Guards for SRW and 4x2 DRW Vehicles w/o Wheel-Lip Moldings, with Ford Oval Logo

                  Super Duty 2020-2022 Front Molded Splash Guards for SRW and 4x2 DRW Vehicles w/o Wheel-Lip Moldings, with Ford Oval Logo

                  SKU: HC3Z16A550AC

                  $60.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Trailer BLIS Kit

                  Super Duty 2023-2025 Trailer BLIS Kit

                  SKU: PC3Z14D453A

                  $780.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Pink Grille Lettering

                  Bronco 2021-2025 Pink Grille Lettering

                  SKU: VP2DZ9942528D

                  $49.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 TufSkinz Carbon Fiber Domed Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Carbon Fiber Domed Liftgate Lettering

                  SKU: VN1PZ9942528BB

                  $59.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab SuperCrew 2021-2025 Yakima Removable Roof Rack and Crossbar System

                  F-150 SuperCab SuperCrew 2021-2025 Yakima Removable Roof Rack and Crossbar System

                  SKU: VML3Z7855100B

                  $779.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Fusion 2017-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Fusion 2017-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VHS7Z16C900A

                  $89.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
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                  Super Duty Crew Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  Super Duty Crew Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450EB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 6.75ft Bed

                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 6.75ft Bed

                  SKU: PC3Z9900038A

                  $1,720.00

                  Pickup Required
                  Pickup: Free at Dealer
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