Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2009-2010 Trailer Hitch Harness w/o Reverse Park Aid

                  F-150 2009-2010 Trailer Hitch Harness w/o Reverse Park Aid

                  SKU: 9L3Z15A416A

                  $105.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Side Retro Graphics, Mountain Design - Gray

                  Bronco Sport 2021-2025 Side Retro Graphics, Mountain Design - Gray

                  SKU: VM1PZ6320000C

                  $129.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Eye Bolts for T-Slot Bar 2pc Set

                  Yakima Eye Bolts for T-Slot Bar 2pc Set

                  SKU: VKB3Z99000A64A

                  $29.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Titanium Truck Hardware Tailgate Lettering Inserts Platinum Trim Level Truck Hardware

                  Super Duty 2023-2025 Titanium Truck Hardware Tailgate Lettering Inserts Platinum Trim Level Truck Hardware

                  SKU: VPC3Z9942528C

                  $129.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty 2020-2022 Polished SS Tailgate Lettering

                  Super Duty 2020-2022 Polished SS Tailgate Lettering

                  SKU: VLC3Z9942528A

                  $119.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Matte Black Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Matte Black Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000B

                  $179.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Putco Chrome In-Channel Side Window Deflectors for Super Cab

                  Putco Chrome In-Channel Side Window Deflectors for Super Cab

                  SKU: VML3Z18246H

                  $149.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Yakima Rooftop Fishing Rod Mount

                  Yakima Rooftop Fishing Rod Mount

                  SKU: VM1PZ7855100E

                  $199.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Ranger 2006-2011 Side Window Air Deflectors

                  Ranger 2006-2011 Side Window Air Deflectors

                  SKU: VGL5Z18246A

                  $39.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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