Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco Sport 2021-2025 TufSkinz Atlas Blue Grille Letters

Bronco Sport 2021-2025 TufSkinz Atlas Blue Grille Letters

SKU: VN1PZ9942528AD

$49.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

Ranger 2019-2023 Smoke Chrome and Black Oval Ford Emblems

Ranger 2019-2023 Smoke Chrome and Black Oval Ford Emblems

SKU: MB3Z9942528AA

$170.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

Ranger 2019-2025 SuperCrew Smoke Low Profile Side Window Deflectors

SKU: VPB3Z18246A

$109.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

SuperCab Chrome Side Window Air Deflectors

SuperCab Chrome Side Window Air Deflectors

SKU: VFL3Z18246B

$149.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

Bronco 2021-2025 TufSkinz Carbon Fiber Domed Grille Lettering

Bronco 2021-2025 TufSkinz Carbon Fiber Domed Grille Lettering

SKU: VN2DZ9942528AB

$49.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

F-150 2015-2020 Original Wraps Matte Black Hood Cowl Stripe Kit

F-150 2015-2020 Original Wraps Matte Black Hood Cowl Stripe Kit

SKU: VFL3Z9920000F

$179.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

Locking Hitch Pin for 2" Receivers

Locking Hitch Pin for 2" Receivers

SKU: VML3Z19A326A

$25.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

Ranger 2019-2023 Aeroskin Chrome Hood Deflector

Ranger 2019-2023 Aeroskin Chrome Hood Deflector

SKU: VKB3Z16C900C

$189.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

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Flat Splash Guards Rear Pair

Flat Splash Guards Rear Pair

SKU: XF2Z16A550AC

$35.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

...

154 - 162 of 205 results