Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 Air Design® Rear Quarter Panel Upper/Lower & Tailgate Body Appearance Kit

                  Bronco 2021-2025 Air Design® Rear Quarter Panel Upper/Lower & Tailgate Body Appearance Kit

                  SKU: VM2DZ5840300A

                  $299.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Bushwacker Black 4-Piece Fender Flare Kit Extend-A-Fender

                  Super Duty 2023-2025 Bushwacker Black 4-Piece Fender Flare Kit Extend-A-Fender

                  SKU: VPC3Z16268C

                  $559.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2018-2019 Trailer Hitch

                  Explorer 2018-2019 Trailer Hitch

                  SKU: JB5Z19D520AA

                  $385.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Extended Fender Flares

                  F-150 2018-2020 Extended Fender Flares

                  SKU: VJL3Z16268F

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2019-2025 Yakima Removable Roof Rack & Cross Bar System

                  Super Duty 2019-2025 Yakima Removable Roof Rack & Cross Bar System

                  SKU: VLC3Z7855100A

                  $769.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Crew Cab Stainless Steel Step Bar Filler

                  Super Duty 2017-2022 Crew Cab Stainless Steel Step Bar Filler

                  SKU: VLC3Z99200A20A

                  $699.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 5th Wheel / Gooseneck Hitch Prep Package

                  Super Duty 2023-2025 5th Wheel / Gooseneck Hitch Prep Package

                  SKU: PC3Z5F057A

                  $1,225.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCrew Air Design® Matte Black Door Molding

                  SuperCrew Air Design® Matte Black Door Molding

                  SKU: VJL3Z1820049A

                  $339.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Air Design® Satin Black Tailgate Applique

                  Maverick 2022-2025 Air Design® Satin Black Tailgate Applique

                  SKU: VNZ6Z99425A34A

                  $309.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
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