Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Air Design® Atlas Blue Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Atlas Blue Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AD

                  $359.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450DD

                  $580.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Super Cab 2023-2025 Air Design® Door Molding, Satin Black

                  Super Duty Super Cab 2023-2025 Air Design® Door Molding, Satin Black

                  SKU: VPC3Z1820049B

                  $389.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2022-2023 Air Design® Eruption Green Side Scoop

                  Mustang 2022-2023 Air Design® Eruption Green Side Scoop

                  SKU: VKR3Z63279D36AF

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2022-2023 Air Design® Chroma Crystal Blue Side Scoop

                  Mustang 2022-2023 Air Design® Chroma Crystal Blue Side Scoop

                  SKU: VKR3Z63279D36AA

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Crossbar Kit

                  Ranger 2024-2025 Crossbar Kit

                  SKU: VP1WZ9955106FA

                  $449.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

                  SKU: ML3Z16450CA

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback Black Wrap Ford Logo Splash Guards Front Pair

                  F-150 2015-2020 Gatorback Black Wrap Ford Logo Splash Guards Front Pair

                  SKU: VHL3Z16A550C

                  $309.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Yakima Small Perimeter Fence Kit for Cargo Platform

                  Yakima Small Perimeter Fence Kit for Cargo Platform

                  SKU: VM2DZ7855100F

                  $209.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
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