Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Convertible, Low Spoiler

                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Convertible, Low Spoiler

                  SKU: VRR3Z19A412B

                  $589.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550B

                  $659.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Front Splitter

                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Front Splitter

                  SKU: VPK9Z17626A

                  $579.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2017-2025 Black 5" Step Bars

                  Super Duty SuperCab 2017-2025 Black 5" Step Bars

                  SKU: HC3Z16450GA

                  $580.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Bronco 5Dr 2021-2024 Skyrider Soft Top

                  Bronco 5Dr 2021-2024 Skyrider Soft Top

                  SKU: VR2DZ78501C25B

                  $2,299.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Steel Full Body Bash Plate for vehicles with Modular Front Bumper

                  Bronco 4Dr 2021-2025 Steel Full Body Bash Plate for vehicles with Modular Front Bumper

                  SKU: MB3Z5D032E

                  $870.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  Bronco 4Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412J

                  $509.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  F-150 2018-2025 Boss Cab Protector

                  F-150 2018-2025 Boss Cab Protector

                  SKU: VJL3Z99280D71A

                  $1,179.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Bushwacker Black Textured Fender Flares

                  Bronco Sport 2021-2025 Bushwacker Black Textured Fender Flares

                  SKU: VM1PZ16268AC

                  $529.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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