Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021-2025 TufSkinz Matte Black Grille Lettering

                  Bronco Sport 2021-2025 TufSkinz Matte Black Grille Lettering

                  SKU: VN1PZ9942528AE

                  $49.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Matte Black Grille Lettering

                  Bronco 2021-2025 TufSkinz Matte Black Grille Lettering

                  SKU: VN2DZ9942528AE

                  $49.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gunmetal Platinum Lettering Tailgate Badge

                  F-150 2021-2025 Gunmetal Platinum Lettering Tailgate Badge

                  SKU: VML3Z9942528C

                  $129.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2022-2025 Black Badging Ford Oval

                  Explorer 2022-2025 Black Badging Ford Oval

                  SKU: NB5Z9942528A

                  $115.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Velocity Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz Velocity Blue Grille Lettering

                  SKU: VN2DZ9942528AC

                  $49.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Race Red Grille Letters

                  Bronco Sport 2021-2025 TufSkinz Race Red Grille Letters

                  SKU: VN1PZ9942528AA

                  $49.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Matte Black Badge Overlay Kit

                  Escape 2020-2024 Matte Black Badge Overlay Kit

                  SKU: VLV4Z9942528A

                  $129.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 Chrome Exhaust Tip

                  Super Duty 2011-2025 Chrome Exhaust Tip

                  SKU: HC3Z5K238A

                  $135.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Hitch Receiver Aluminum Cap w/ Bronco Logo

                  Hitch Receiver Aluminum Cap w/ Bronco Logo

                  SKU: VM2DZ17F000A

                  $49.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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