Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

                  Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

                  SKU: VPR3Z17626B

                  $169.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2022 Front & Rear Black Ford Ovals

                  Escape 2020-2022 Front & Rear Black Ford Ovals

                  SKU: NL8Z9942528AA

                  $160.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCrew 2015-2020 Chrome 4pc Side Window Trim for Trailer Tow Mirrors

                  SuperCrew 2015-2020 Chrome 4pc Side Window Trim for Trailer Tow Mirrors

                  SKU: VFL3Z5420049M

                  $119.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Smoke Chrome and Black Oval Ford Emblems

                  Ranger 2019-2023 Smoke Chrome and Black Oval Ford Emblems

                  SKU: MB3Z9942528AA

                  $170.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Lower Side Rocker Panel Molding Kit for GT, Select and Premium Models

                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Lower Side Rocker Panel Molding Kit for GT, Select and Premium Models

                  SKU: VPK9Z7020000A

                  $759.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Air Design® Satin Black Lower Side Rocker Panel Molding Kit for GT, Select, and Premium Models

                  Mustang Mach-E 2021-2025 Air Design® Satin Black Lower Side Rocker Panel Molding Kit for GT, Select, and Premium Models

                  SKU: VPK9Z7020000B

                  $569.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Bushwacker Black Textured Finish Pocket Style Fender Flare Kit - Preassembled 4-Piece Kit

                  Super Duty 2023-2025 Bushwacker Black Textured Finish Pocket Style Fender Flare Kit - Preassembled 4-Piece Kit

                  SKU: VPC3Z16268A

                  $599.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Fender Vents

                  F-150 2021-2025 Air Design® Fender Vents

                  SKU: VML3Z16228AA

                  $199.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

                  F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

                  SKU: LL3Z9942528B

                  $170.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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