Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Exterior/
                  3. Running Boards, Step Bars and Rock Rails

                  Running Boards, Step Bars and Rock Rails

                  Products for:

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                  Number of Black commodities (3)

                  Number of Gray commodities (1)

                  Number of Genuine Ford Accessory commodities (4)

                  Number of Super Cab commodities (10)

                  Number of Super Crew commodities (10)

                  Number of Crew commodities (8)

                  Number of Regular commodities (4)

                  commodities in range $501 - Above (4)

                  4 results

                  cab Type:

                  Regular
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                  Super Duty Regular Cab 2017-2026 Black 5" Step Bars

                  Super Duty Regular Cab 2017-2026 Black 5" Step Bars

                  SKU: HC3Z16450FA

                  $580.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2015-2025 Chrome Aluminum 5" Side Step Bars

                  F-150 Regular Cab 2015-2025 Chrome Aluminum 5" Side Step Bars

                  SKU: FL3Z16450AB

                  $715.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450DD

                  $580.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Regular Cab 2009-2016 Black 5" Step Bars

                  Super Duty Regular Cab 2009-2016 Black 5" Step Bars

                  SKU: 4C3Z16450GAA

                  $555.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 4 of 4 results