Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Exterior/
                  3. Hitches, Towing and Recovery

                  Hitches, Towing and Recovery

                  Products for:

                  Products for:

                  Number of Gray commodities (1)

                  Number of Genuine Ford Accessory commodities (4)

                  commodities in range $0 - $50 (7)

                  commodities in range $51 - $100 (1)

                  commodities in range $101 - $200 (4)

                  commodities in range $201 - $500 (5)

                  commodities in range $501 - Above (7)

                  5 results

                  price Range:

                  $201 - $500
                  Clear all
                  Super Duty 2017-2022 Chrome Tow Hook Kit

                  Super Duty 2017-2022 Chrome Tow Hook Kit

                  SKU: HC3Z17N808A

                  $235.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2019 Trailer Brake Control

                  Super Duty 2017-2019 Trailer Brake Control

                  SKU: HC3Z19H332AA

                  $295.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Trailer Mounted Camera without Pro Trailer Backup Assist

                  Super Duty 2017-2022 Trailer Mounted Camera without Pro Trailer Backup Assist

                  SKU: LC3Z1A189FG

                  $480.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Trailer Mounted Camera w/ Pro Trailer Backup Assist

                  Super Duty 2017-2022 Trailer Mounted Camera w/ Pro Trailer Backup Assist

                  SKU: LC3Z1A189CH

                  $480.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2026 5th Wheel Rail Mount Adaptor Kit

                  Super Duty 2011-2026 5th Wheel Rail Mount Adaptor Kit

                  SKU: BC3Z19H282A

                  $500.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 5 of 5 results