Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 Visco Hood Cowl/Stripes Geometric Design

                  Bronco 2021-2025 Visco Hood Cowl/Stripes Geometric Design

                  SKU: VM2DZ6320000B

                  $289.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 White Single Hood Stripe Kit

                  Mustang 2018-2023 White Single Hood Stripe Kit

                  SKU: VJR3Z6320000DB

                  $89.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Retro Pink, Maroon & Purple Graphics

                  Ranger 2024-2025 Retro Pink, Maroon & Purple Graphics

                  SKU: VR1WZ6320000D

                  $209.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2021-2022 VISCO Red & Black Body Speed Stripe Kit

                  F-150 2021-2022 VISCO Red & Black Body Speed Stripe Kit

                  SKU: VML3Z6320000E

                  $69.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Over-the-Top Graphics - Black/Gray for Ecoboost

                  Mustang 2024-2025 Over-the-Top Graphics - Black/Gray for Ecoboost

                  SKU: PR3Z5420000FA

                  $460.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Retro Red, Orange & Yellow Graphics

                  Ranger 2024-2025 Retro Red, Orange & Yellow Graphics

                  SKU: VR1WZ6320000C

                  $209.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2015-2017 Gloss White Two Tone Body & Tailgate Stripe Kit

                  F-150 2015-2017 Gloss White Two Tone Body & Tailgate Stripe Kit

                  SKU: VFL3Z9920000R

                  $499.00

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                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for Ecoboost

                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for Ecoboost

                  SKU: PR3Z5420000HA

                  $460.00

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                  F-150 2015-2020 Red & Black Hood Cowl Stripe Kit

                  F-150 2015-2020 Red & Black Hood Cowl Stripe Kit

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                  $219.00

                  Shipping: Ships by May 7
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