Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty Super Crew 2023-2025 Air Design® Black Satin Door Molding Kit

                  Super Duty Super Crew 2023-2025 Air Design® Black Satin Door Molding Kit

                  SKU: VPC3Z1820049A

                  $389.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2021-2025 Chrome Body Side Molding for 8.0' Bed

                  F-150 Reg Cab 2021-2025 Chrome Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146H

                  $359.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Visco 4pc Matte Black Sport Stripes

                  Maverick 2022-2025 Visco 4pc Matte Black Sport Stripes

                  SKU: VNZ6Z6320000B

                  $239.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  THULE Ladder Rack

                  THULE Ladder Rack

                  SKU: VJL3Z9955100A

                  $1,209.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Full Vehicle Outdoor Cover for GT Coupe with Performance Pack, Pedestal/High Spoiler, Gray

                  Mustang 2024-2025 Coverking® Full Vehicle Outdoor Cover for GT Coupe with Performance Pack, Pedestal/High Spoiler, Gray

                  SKU: VRR3Z19A412M

                  $589.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Front Lighted Ford Oval

                  Ranger 2024-2025 Front Lighted Ford Oval

                  SKU: VRB3Z8A224A

                  $289.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Rear Bumper Step for Driver Side Only

                  Super Duty 2023-2025 Rear Bumper Step for Driver Side Only

                  SKU: VPC3Z17A958A

                  $429.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2022-2024 Air Design® Agate Black Painted Body Kit

                  Expedition 2022-2024 Air Design® Agate Black Painted Body Kit

                  SKU: VML1Z78200B72AA

                  $1,229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Gatorback Front Splash Guards w/Gunmetal Ford Oval w/Black Decal

                  Super Duty 2023-2025 Gatorback Front Splash Guards w/Gunmetal Ford Oval w/Black Decal

                  SKU: VPC3Z16A550C

                  $359.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
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