Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 5-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  Bronco 2021-2025 5-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  SKU: VM2DZ7020000A

                  $589.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles without Front Camera

                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles without Front Camera

                  SKU: VML3Z8A224A

                  $309.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Air Design® Black Roof Spoiler

                  Air Design® Black Roof Spoiler

                  SKU: VML3Z9944210A

                  $249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2021-2025 Clear Matte Dual Hood Stripe Graphics Kit

                  Explorer 2021-2025 Clear Matte Dual Hood Stripe Graphics Kit

                  SKU: NB5Z6320000C

                  $355.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles with Front Camera

                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles with Front Camera

                  SKU: VML3Z8A224C

                  $309.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Air Design® Door Molding

                  Bronco 2Dr 2021-2025 Air Design® Door Molding

                  SKU: VM2DZ1820049B

                  $309.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Gatorback Black Splash Guards Rear Pair

                  Ranger 2019-2023 Gatorback Black Splash Guards Rear Pair

                  SKU: VKB3Z16A550C

                  $339.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Super Duty DRW 2017-2022 Gatorback Black Ford Logo Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VHC3Z16A550V

                  $659.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  F-150 SuperCab 2015-2025 Chromed Aluminum 5" Step Bars

                  F-150 SuperCab 2015-2025 Chromed Aluminum 5" Step Bars

                  SKU: FL3Z16450GB

                  $750.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
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