Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Black/Gray Over-the-Top Graphics for GT with Spoiler

                  Mustang 2024-2025 Black/Gray Over-the-Top Graphics for GT with Spoiler

                  SKU: PR3Z5420000BA

                  $460.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Red & White Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Red & White Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412F

                  $299.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Gloss Black 7.5" Over The Top Dual Stripe Kit

                  Mustang 2015-2023 Gloss Black 7.5" Over The Top Dual Stripe Kit

                  SKU: VFR3Z6320000NC

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Air Design® Tailgate Spoiler

                  Ranger 2019-2023 Air Design® Tailgate Spoiler

                  SKU: VKB3Z9944210A

                  $219.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Air Design® Magnetic Side Quarter Panel Scoop

                  Mustang 2018-2020 Air Design® Magnetic Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CL

                  $269.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2012-2018 5Dr Primed Rear Roof Air Spoiler

                  Focus 2012-2018 5Dr Primed Rear Roof Air Spoiler

                  SKU: BM5Z5844210AB

                  $415.00

                  + $140.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2025 Gloss Black 7" Over The Top Dual Stripe Kit

                  Mustang 2018-2025 Gloss Black 7" Over The Top Dual Stripe Kit

                  SKU: VJR3Z6320000JB

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Matte Black Rear Bumper Diffuser

                  Mustang 2018-2023 Air Design® Matte Black Rear Bumper Diffuser

                  SKU: VJR3Z17F828A

                  $289.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Air Design® Satin Black Door Molding Kit

                  Air Design® Satin Black Door Molding Kit

                  SKU: VJL3Z1820049B

                  $339.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
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