Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Escape 2020-2022 Air Design® Front Skid Plate Exterior Trim

                  Escape 2020-2022 Air Design® Front Skid Plate Exterior Trim

                  SKU: VLV4Z58423A16A

                  $299.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Indoor Red Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Indoor Red Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412H

                  $299.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Matte Black Tailgate Spoiler

                  Ranger 2024-2025 Air Design® Matte Black Tailgate Spoiler

                  SKU: VR1WZ9944210A

                  $239.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Gatorback Chrome Decal Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Chrome Decal Splash Guards Rear Pair

                  SKU: VML3Z16A550HB

                  $319.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Air Design® Carbonized Gray Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Carbonized Gray Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AH

                  $359.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Edge 2020-2024 Gatorback Black Ford Logo Splash Guards Rear Pair

                  Edge 2020-2024 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VLT4Z16A550D

                  $259.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 Air Design® Black Satin Rear Lip Spoiler

                  Mustang 2018-2023 Air Design® Black Satin Rear Lip Spoiler

                  SKU: VJR3Z6344210C

                  $249.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

                  SKU: VM1PZ7855100K

                  $259.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Gatorback Bucking Bronco Logo Splash Guards Rear Pair

                  Bronco 2021-2025 Gatorback Bucking Bronco Logo Splash Guards Rear Pair

                  SKU: VM2DZ16A550D

                  $499.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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