Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  SKU: VHC3Z16A550P

                  $369.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2023-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR XLT

                  F-150 2023-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR XLT

                  SKU: VML3Z8A224H

                  $309.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2022 Polished SS Tailgate Lettering

                  Super Duty 2020-2022 Polished SS Tailgate Lettering

                  SKU: VLC3Z9942528A

                  $119.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2021-2025 Performance Dual Hood Stripe Graphics Kit

                  Explorer 2021-2025 Performance Dual Hood Stripe Graphics Kit

                  SKU: NB5Z6320000A

                  $305.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Matte Black Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Matte Black Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000B

                  $179.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Putco Chrome In-Channel Side Window Deflectors for Super Cab

                  Putco Chrome In-Channel Side Window Deflectors for Super Cab

                  SKU: VML3Z18246H

                  $149.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Air Design® Black Roof Spoiler

                  Air Design® Black Roof Spoiler

                  SKU: VML3Z9944210A

                  $249.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles with Front Camera

                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles with Front Camera

                  SKU: VML3Z8A224C

                  $309.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Explorer 2021-2025 Clear Matte Dual Hood Stripe Graphics Kit

                  Explorer 2021-2025 Clear Matte Dual Hood Stripe Graphics Kit

                  SKU: NB5Z6320000C

                  $355.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
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