Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Lower Side Rocker Panel Molding Kit for GT, Select and Premium Models

                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Lower Side Rocker Panel Molding Kit for GT, Select and Premium Models

                  SKU: VPK9Z7020000A

                  $759.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  SKU: VKB3Z7855100H

                  $359.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2023-2025 Paint Protection Film Kit

                  Escape 2023-2025 Paint Protection Film Kit

                  SKU: VPL8Z2120000A

                  $329.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima HD Crossbar Kit

                  Yakima HD Crossbar Kit

                  SKU: VM1PZ7855100A

                  $599.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Black Trailer Hitch Assembly 2" Receiver

                  F-150 2009-2014 Black Trailer Hitch Assembly 2" Receiver

                  SKU: CL3Z19D520A

                  $390.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Dark Matter Gray Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Dark Matter Gray Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AJ

                  $359.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Super Duty Regular Cab 2009-2016 Black 5" Step Bars

                  Super Duty Regular Cab 2009-2016 Black 5" Step Bars

                  SKU: 4C3Z16450GAA

                  $555.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Gray Full Vehicle Outdoor Cover for EcoBoost & GT Coupe, Low Spoiler

                  Mustang 2024-2025 Coverking® Gray Full Vehicle Outdoor Cover for EcoBoost & GT Coupe, Low Spoiler

                  SKU: VRR3Z19A412K

                  $589.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  F-150 2025 Fender Flares

                  F-150 2025 Fender Flares

                  SKU: VRL3Z16268A

                  $559.00

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