Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2022-2025 Maverick Front Fender Vent

                  2022-2025 Maverick Front Fender Vent

                  SKU: VSZ6Z16228A

                  $209.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Tube Step Bars

                  Bronco 4Dr 2021-2025 Tube Step Bars

                  SKU: M2DZ16450BC

                  $670.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  SKU: JK3Z16450AB

                  $450.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2020-2025 Wheel Well Liner Front Pair

                  Transit 2020-2025 Wheel Well Liner Front Pair

                  SKU: LK4Z16F099A

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 SuperCab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450EB

                  $615.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Air Design® Satin Black Tailgate Spoiler

                  F-150 2015-2020 Air Design® Satin Black Tailgate Spoiler

                  SKU: VJL3Z9944210B

                  $299.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  F-150 SuperCab 2015-2020 Painted Magnetic 5" Step Bars

                  F-150 SuperCab 2015-2020 Painted Magnetic 5" Step Bars

                  SKU: FL3Z16450LC

                  $615.00

                  Pickup Required
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                  Expedition 2022-2025 Yakima XL Cargo Platform

                  Expedition 2022-2025 Yakima XL Cargo Platform

                  SKU: VNL1Z7855100A

                  $1,324.00

                  Pickup Required
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                  Super Duty F-Series 2009-2010 Manual Trailer Tow Mirrors - Left Hand Side

                  Super Duty F-Series 2009-2010 Manual Trailer Tow Mirrors - Left Hand Side

                  SKU: 8C3Z17683AC

                  $240.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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