Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 4Dr 2021-2025 Air Design® Door Molding

                  Bronco 4Dr 2021-2025 Air Design® Door Molding

                  SKU: VM2DZ1820049A

                  $429.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2022-2023 Air Design® Oil Slick Blue Purple Side Scoop

                  Mustang 2022-2023 Air Design® Oil Slick Blue Purple Side Scoop

                  SKU: VKR3Z63279D36AG

                  $269.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback Black Decal Splash Guards Rear Pair

                  F-150 2015-2020 Gatorback Black Decal Splash Guards Rear Pair

                  SKU: VHL3Z16A550H

                  $309.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 6.5' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 6.5' Bed

                  SKU: VHC3Z9910146M

                  $539.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VML3Z16A550JB

                  $319.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

                  SKU: VN2DZ8A224B

                  $359.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Edge AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  Edge AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  SKU: NT4Z9942528BA

                  $240.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  F-150 2021-2023 Lighted Ford Oval Front LED For Vehicles without Front Camera

                  F-150 2021-2023 Lighted Ford Oval Front LED For Vehicles without Front Camera

                  SKU: VML3Z8A224B

                  $309.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Yakima Large Perimeter Fence Kit for Cargo Platform

                  Yakima Large Perimeter Fence Kit for Cargo Platform

                  SKU: VM2DZ7855100G

                  $219.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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