Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2023 Air Design® Matte Black Front Splitter Kit

                  Mustang 2018-2023 Air Design® Matte Black Front Splitter Kit

                  SKU: VJR3Z17626A

                  $259.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Outdoor Large Wing Full Vehicle Cover Black with White Print

                  Mustang GT500 2020-2022 Outdoor Large Wing Full Vehicle Cover Black with White Print

                  SKU: VLR3Z19A412P

                  $429.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Chrome Tow Hook Kit

                  Super Duty 2017-2022 Chrome Tow Hook Kit

                  SKU: HC3Z17N808A

                  $235.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Air Design® Door Rocker Panels

                  Ranger SuperCrew 2019-2023 Air Design® Door Rocker Panels

                  SKU: VKL5Z1820049A

                  $329.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Driver Side Retractable Side Step for 5.5' Bed

                  F-150 2015-2020 Driver Side Retractable Side Step for 5.5' Bed

                  SKU: FL3Z1520040M

                  $380.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2017-2018 Air Design® Ingot Silver Side Quarter Window Scoop

                  Mustang 2017-2018 Air Design® Ingot Silver Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AA

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Rear Pair

                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VHL3Z16A550K

                  $309.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2020-2021 Hitch Wiring 4/7 Pin Harness

                  Transit 2020-2021 Hitch Wiring 4/7 Pin Harness

                  SKU: LK4Z15A416A

                  $365.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2017-2025 Long Series Tempest Gray Running Board for Load Door Side Only

                  Transit 2017-2025 Long Series Tempest Gray Running Board for Load Door Side Only

                  SKU: JK3Z16450BC

                  $395.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
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