Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Black

                  Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Black

                  SKU: VKB3Z99279D36A

                  $739.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

                  Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

                  SKU: VLC3Z9955100A

                  $1,627.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554E

                  $129.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Heavy Duty Splash Guards Rear Pair

                  F-150 2015-2020 Heavy Duty Splash Guards Rear Pair

                  SKU: FL3Z16A550D

                  $110.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Roof Crossbar Kit for use with Large Awnings by Overland

                  Roof Crossbar Kit for use with Large Awnings by Overland

                  SKU: VL1PZ7855100B

                  $609.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2021-2025 VISCO Matte Black Hood Cowl Stripe Kit

                  F-150 2021-2025 VISCO Matte Black Hood Cowl Stripe Kit

                  SKU: VML3Z6320000D

                  $179.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Explorer 2011-2015 Smoke Hood Deflector

                  Explorer 2011-2015 Smoke Hood Deflector

                  SKU: BB5Z16C900A

                  $115.00

                  Pickup Required
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                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Black Surround

                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Black Surround

                  SKU: VPC3Z16A550R

                  $649.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  SKU: PC3Z19F503A

                  $755.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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