Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Fender Flares, Pocket Style, Black Textured by Husky Liners®

                  F-150 2021-2025 Fender Flares, Pocket Style, Black Textured by Husky Liners®

                  SKU: VML3Z16268AC

                  $589.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024 Tailgate Lettering - Matte Black for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Matte Black for Pro Access Tailgate

                  SKU: VSL3Z9942528AC

                  $79.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 SuperCrew® 2009-2014 Black 5" Step Bars

                  F-150 SuperCrew® 2009-2014 Black 5" Step Bars

                  SKU: 9L3Z16450GA

                  $580.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Front Molded Carbon Black Splash Guards Pair w/Lip Molding

                  F-150 2015-2020 Front Molded Carbon Black Splash Guards Pair w/Lip Molding

                  SKU: FL3Z16A550AA

                  $60.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Fender Flares, Extend-A-Flare, Black Textured by Husky Liners®

                  F-150 2021-2025 Fender Flares, Extend-A-Flare, Black Textured by Husky Liners®

                  SKU: VML3Z16268CC

                  $569.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

                  Super Duty SuperCab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146L

                  $609.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Explorer 2011-2019 Molded Black Splash Guards Front Pair

                  Explorer 2011-2019 Molded Black Splash Guards Front Pair

                  SKU: BB5Z16A550AA

                  $60.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Transit 2015-2019 Lund Aeroskin Smoke Hood Deflector

                  Transit 2015-2019 Lund Aeroskin Smoke Hood Deflector

                  SKU: VEK4Z16C900A

                  $89.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Edge 2015-2019 Side Window Air Deflectors

                  Edge 2015-2019 Side Window Air Deflectors

                  SKU: VGT4Z18246A

                  $99.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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