Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Polished Stainless Steel Lettering Tailgate Badge

                  Ranger 2019-2023 Polished Stainless Steel Lettering Tailgate Badge

                  SKU: VKB3Z9942528A

                  $49.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  SKU: PC3Z19F503A

                  $755.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  F-150 SuperCrew 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146F

                  $629.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Super Duty Crew Cab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 6.5' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 6.5' Bed

                  SKU: VHC3Z9910146M

                  $539.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Super Duty DRW 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550X

                  $659.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Tow Recovery Hook

                  Tow Recovery Hook

                  SKU: 6M2Z17A954A

                  $40.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Safari Bar Kit

                  Bronco 2021-2025 Safari Bar Kit

                  SKU: M2DZ17D957AB

                  $630.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Sunrider Soft Vinyl Retractable Hardtop

                  Bronco 2Dr 2021-2025 Sunrider Soft Vinyl Retractable Hardtop

                  SKU: VM2DZ54501C24A

                  $1,469.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  SKU: FL3Z16450CB

                  $775.00

                  Pickup Required
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