Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Explorer 2020-2025 Black Lettering Hood Badge

                  Explorer 2020-2025 Black Lettering Hood Badge

                  SKU: LB5Z16606A

                  $110.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Cross Bars 2pc Set

                  Cross Bars 2pc Set

                  SKU: 7T4Z7855100BA

                  $150.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 Air Design® Matte Black Hood Louver

                  Mustang 2018-2023 Air Design® Matte Black Hood Louver

                  SKU: VJR3Z16C630C

                  $199.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

                  Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

                  SKU: VPR3Z17626B

                  $169.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Escape 2020-2022 Front & Rear Black Ford Ovals

                  Escape 2020-2022 Front & Rear Black Ford Ovals

                  SKU: NL8Z9942528AA

                  $160.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  SuperCrew 2015-2020 Chrome 4pc Side Window Trim for Trailer Tow Mirrors

                  SuperCrew 2015-2020 Chrome 4pc Side Window Trim for Trailer Tow Mirrors

                  SKU: VFL3Z5420049M

                  $119.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Black with Ford Logo Front Pair Heavy Duty (flat) Splash Guard

                  Ranger 2019-2023 Black with Ford Logo Front Pair Heavy Duty (flat) Splash Guard

                  SKU: KB3Z16A550CB

                  $105.00

                  Shipping: Ships by May 7
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                  Yakima Rack Mounted Canoe Carrier

                  Yakima Rack Mounted Canoe Carrier

                  SKU: VKB3Z7855100D

                  $199.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Ranger 2019-2025 SuperCrew Smoke Low Profile Side Window Deflectors

                  Ranger 2019-2025 SuperCrew Smoke Low Profile Side Window Deflectors

                  SKU: VPB3Z18246A

                  $109.00

                  Shipping: Ships by May 7
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