Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

                  Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

                  SKU: VP2DZ15A416A

                  $279.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Smoke Hood Deflector

                  Explorer 2020-2025 Smoke Hood Deflector

                  SKU: LB5Z16C900A

                  $115.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Ford TG Stamping, Opaque White Ink Spare 32 inch Tire Cover

                  Bronco 2021-2025 Ford TG Stamping, Opaque White Ink Spare 32 inch Tire Cover

                  SKU: M2DZ9945026E

                  $105.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Matte Black Tailgate Applique

                  F-150 2021-2025 Air Design® Matte Black Tailgate Applique

                  SKU: VML3Z99425A34A

                  $339.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

                  F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

                  SKU: VFL3Z17N004E

                  $239.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Matte Black Badge Overlay Kit

                  Escape 2020-2024 Matte Black Badge Overlay Kit

                  SKU: VLV4Z9942528A

                  $129.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Hardtop Roof Panels Mid-Panel

                  Bronco 4Dr 2021-2025 Hardtop Roof Panels Mid-Panel

                  SKU: VM2DZ54502H07B

                  $189.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Cross Bars 2pc Set

                  Cross Bars 2pc Set

                  SKU: JL1Z7855100AB

                  $175.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554D

                  $199.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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