Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Black 2-Piece Set Front Wheel Well Liners

                  Super Duty 2023-2025 Black 2-Piece Set Front Wheel Well Liners

                  SKU: PC3Z16F099B

                  $200.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 DeeZee Fender Sight Delete (Handle Asst.) Kit

                  Bronco 2021-2025 DeeZee Fender Sight Delete (Handle Asst.) Kit

                  SKU: VM2DZ7820038A

                  $199.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Rear Corners Exterior Trim Trail Armor

                  Bronco 2021-2025 Rear Corners Exterior Trim Trail Armor

                  SKU: VM2DZ78410K17A

                  $169.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Flex 2009-2019 Smoke Hood Deflector

                  Flex 2009-2019 Smoke Hood Deflector

                  SKU: 9A8Z16C900A

                  $115.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  EcoSport 2018-2022 Side Window Air Deflectors 4-Piece Set

                  EcoSport 2018-2022 Side Window Air Deflectors 4-Piece Set

                  SKU: VJN1Z18246A

                  $109.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Ranger 2019-2025 SuperCrew Smoke Low Profile Side Window Deflectors

                  Ranger 2019-2025 SuperCrew Smoke Low Profile Side Window Deflectors

                  SKU: VPB3Z18246A

                  $109.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  SuperCab Chrome Side Window Air Deflectors

                  SuperCab Chrome Side Window Air Deflectors

                  SKU: VFL3Z18246B

                  $149.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Aeroskin Chrome Hood Deflector

                  Ranger 2019-2023 Aeroskin Chrome Hood Deflector

                  SKU: VKB3Z16C900C

                  $189.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 AeroSkin Hood Protector

                  Ranger 2024-2025 AeroSkin Hood Protector

                  SKU: VR1WZ16C900D

                  $109.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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