Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Lumen TouchLink Bed Lighting Kit

                  Ranger 2019-2023 Lumen TouchLink Bed Lighting Kit

                  SKU: VKB3Z13E754A

                  $249.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Pickup Applications

                  Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Pickup Applications

                  SKU: VHC3Z14N137A

                  $213.73

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System 100 Series Key Fob

                  Remote Start System 100 Series Key Fob

                  SKU: DA8Z19G364A

                  $375.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Trailer Mounted Camera Kit

                  Super Duty 2023-2025 Trailer Mounted Camera Kit

                  SKU: PC3Z19G490C

                  $390.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

                  NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

                  SKU: VM1PZ19A164A

                  $29.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025, Tailgate Light Bar for non-BLIS Equipped Vehicles

                  Ranger 2024-2025, Tailgate Light Bar for non-BLIS Equipped Vehicles

                  SKU: VRB3Z13B678B

                  $419.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  F-150 2024-2025 Tailgate Light Bar with LED Factory Lights

                  F-150 2024-2025 Tailgate Light Bar with LED Factory Lights

                  SKU: VRL3Z13B678B

                  $459.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  F-150 2015-2019 Bed Work Task Light

                  F-150 2015-2019 Bed Work Task Light

                  SKU: VFL3Z13C788A

                  $479.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: JL1Z19A361A

                  $300.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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