Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Remote Control for EVOLVE Rear Seat Entertainment System

                  Remote Control for EVOLVE Rear Seat Entertainment System

                  SKU: VNL7Z18C908A

                  $29.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System RFR Antenna Vehicle Security Kit

                  Remote Start System RFR Antenna Vehicle Security Kit

                  SKU: DA8Z15603A

                  $40.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start Hood Switch Kit

                  Remote Start Hood Switch Kit

                  SKU: BT4Z19G366A

                  $30.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Invision Wireless Headphone for DVD Entertainment System

                  Invision Wireless Headphone for DVD Entertainment System

                  SKU: VDG1Z18C604A

                  $49.99

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  SKU: JS7Z15603A

                  $35.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE PARTS BY RIGID® BRONCO ROOF RACK MOUNTED OFF-ROAD LIGHT KIT

                  FORD PERFORMANCE PARTS BY RIGID® BRONCO ROOF RACK MOUNTED OFF-ROAD LIGHT KIT

                  SKU: M15200KBRRL

                  $980.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

                  Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

                  SKU: M15200KBRL

                  $1,025.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 Ford Performance Clear Tail Lamp Kit

                  Mustang 2018-2023 Ford Performance Clear Tail Lamp Kit

                  SKU: M13504MC

                  $900.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  BRONCO SPORT 2021-2023 FORD PERFORMANCE BY RIGID® ROOF OFF-ROAD LIGHT BAR KIT

                  BRONCO SPORT 2021-2023 FORD PERFORMANCE BY RIGID® ROOF OFF-ROAD LIGHT BAR KIT

                  SKU: M15200KCXR

                  $1,025.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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