Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2023 Tailgate Light Bar with Halogen Factory Lights

                  F-150 2021-2023 Tailgate Light Bar with Halogen Factory Lights

                  SKU: VML3Z13B678A

                  $459.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 LED Bed Work Task Light

                  Super Duty 2017-2022 LED Bed Work Task Light

                  SKU: VHC3Z13A613C

                  $479.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

                  Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

                  SKU: VPR3Z17626B

                  $169.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2024-2025, Cargo Area Badge Light

                  Mustang Mach-E 2024-2025, Cargo Area Badge Light

                  SKU: VRK9Z13776A

                  $119.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Fits Trucks Equipped with LED Tail Lights & On Board Scale

                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Fits Trucks Equipped with LED Tail Lights & On Board Scale

                  SKU: VPC3Z13B678B

                  $439.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2016 XLT Fog Lights

                  Super Duty 2011-2016 XLT Fog Lights

                  SKU: BC3Z15200BA

                  $280.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Bed Cargo Illumination Kit

                  F-150 2018-2020 Bed Cargo Illumination Kit

                  SKU: JL3Z13E754A

                  $255.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  F-150 2021-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  SKU: VML3Z13E754A

                  $289.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Lumen TouchLink Capacitive Touch LED Lamps Bed Light 2pc Set

                  Maverick 2022-2025 Lumen TouchLink Capacitive Touch LED Lamps Bed Light 2pc Set

                  SKU: VNZ6Z13E754B

                  $199.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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