Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2025 Keyless Entry Keypad 2-Door Models

                  Bronco 2025 Keyless Entry Keypad 2-Door Models

                  SKU: R2DZ9820555AA

                  $250.00

                  + $140.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2022-2025 LED Warning Strobes - Amber Only, For Vehicles without Upfitter Switches, Medium Dark Slate - For Fleet Use Only

                  Super Duty 2022-2025 LED Warning Strobes - Amber Only, For Vehicles without Upfitter Switches, Medium Dark Slate - For Fleet Use Only

                  SKU: VPC3Z13C788BA

                  $679.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 LED Warning Strobes - Amber and White, For Vehicles without Upfitter Switches, Baja Tan - For Fleet Use Only

                  Super Duty 2023-2025 LED Warning Strobes - Amber and White, For Vehicles without Upfitter Switches, Baja Tan - For Fleet Use Only

                  SKU: VPC3Z13C788DB

                  $679.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  Ranger 2024-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  SKU: VR1WZ13E754A

                  $289.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  SKU: VPC3Z13B678A

                  $439.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Lumen TouchLink Bed Lighting Kit

                  Ranger 2019-2023 Lumen TouchLink Bed Lighting Kit

                  SKU: VKB3Z13E754A

                  $249.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Pickup Applications

                  Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Pickup Applications

                  SKU: VHC3Z14N137A

                  $213.73

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: ML3Z19A361A

                  $255.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System 100 Series Key Fob

                  Remote Start System 100 Series Key Fob

                  SKU: DA8Z19G364A

                  $375.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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