Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Trailer Mounted Camera Kit

                  Super Duty 2023-2025 Trailer Mounted Camera Kit

                  SKU: PC3Z19G490C

                  $390.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025, Tailgate Light Bar for non-BLIS Equipped Vehicles

                  Ranger 2024-2025, Tailgate Light Bar for non-BLIS Equipped Vehicles

                  SKU: VRB3Z13B678B

                  $419.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2019 Bed Work Task Light

                  F-150 2015-2019 Bed Work Task Light

                  SKU: VFL3Z13C788A

                  $479.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Tailgate Light Bar with LED Factory Lights

                  F-150 2024-2025 Tailgate Light Bar with LED Factory Lights

                  SKU: VRL3Z13B678B

                  $459.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 ECCO Back Up Reverse Alarm

                  F-150 2015-2020 ECCO Back Up Reverse Alarm

                  SKU: VFL3Z14N137A

                  $213.73

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Putco® Tailgate Light Bar LED for Vehicles with On-Board Scales w/Smart Hitch

                  F-150 2021-2023 Putco® Tailgate Light Bar LED for Vehicles with On-Board Scales w/Smart Hitch

                  SKU: VML3Z13B678C

                  $419.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Interior Light Kit

                  Interior Light Kit

                  SKU: CL8Z13E700AA

                  $315.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  100 Series 4 Button Remote Start System

                  100 Series 4 Button Remote Start System

                  SKU: BC3Z19G364A

                  $375.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2021-2022 LED Tailgate Light Bar with Halogen Factory Lights

                  Super Duty 2021-2022 LED Tailgate Light Bar with Halogen Factory Lights

                  SKU: VMC3Z13B678A

                  $459.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
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