Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025, Tailgate Lightbar Assembly

                  Ranger 2024-2025, Tailgate Lightbar Assembly

                  SKU: VRB3Z13B678A

                  $449.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Tailgate Light Bar with Halogen Factory Lights

                  F-150 2021-2023 Tailgate Light Bar with Halogen Factory Lights

                  SKU: VML3Z13B678A

                  $459.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Keyless Entry Keypad 2-Door Models

                  Bronco 2025 Keyless Entry Keypad 2-Door Models

                  SKU: R2DZ9820555AA

                  $250.00

                  + $140.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Tailgate Light Bar with Halogen Factory Lights

                  F-150 2024-2025 Tailgate Light Bar with Halogen Factory Lights

                  SKU: VRL3Z13B678A

                  $459.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2022-2024 Bluetooth Headphones for EVOLVE Rear Seat Entertainment System

                  Expedition 2022-2024 Bluetooth Headphones for EVOLVE Rear Seat Entertainment System

                  SKU: VNL1Z18C604A

                  $49.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  Ranger 2024-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  SKU: VR1WZ13E754A

                  $289.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Back-up Alarm

                  F-150 2024-2025 Back-up Alarm

                  SKU: VRL3Z14N137AB

                  $229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  SKU: VPC3Z13B678A

                  $439.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Lumen TouchLink Bed Lighting Kit

                  Ranger 2019-2023 Lumen TouchLink Bed Lighting Kit

                  SKU: VKB3Z13E754A

                  $249.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
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