Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Electronics

                  Electronics

                  Products for:

                  Remote Start and Vehicle Security

                  Audio

                  Lamps, Lights and Treatments

                  Rear Seat Entertainment

                  Products for:

                  Number of Genuine Ford Accessory commodities (3)

                  Number of Ford Performance commodities (1)

                  Number of Invision commodities (1)

                  commodities in range $0 - $50 (4)

                  commodities in range $51 - $100 (2)

                  commodities in range $101 - $200 (9)

                  commodities in range $201 - $500 (7)

                  commodities in range $501 - Above (2)

                  Number of Accessories commodities (5)

                  Number of FPP commodities (1)

                  6 resultsfor "Electronics"

                  price Range:

                  $0 - $50

                  price Range:

                  $501 - Above
                  Clear all
                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  SKU: JS7Z15603A

                  $35.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Invision Wireless Headphone for DVD Entertainment System

                  Invision Wireless Headphone for DVD Entertainment System

                  SKU: VDG1Z18C604A

                  $49.99

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2021-2023 Timberline Off-Road Light Kit

                  Explorer 2021-2023 Timberline Off-Road Light Kit

                  SKU: M15200KEGL

                  $560.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland Exterior Area Lighting and Speaker

                  Overland Exterior Area Lighting and Speaker

                  SKU: VNL1Z18D906A

                  $549.00

                  Remote Start Hood Switch Kit

                  Remote Start Hood Switch Kit

                  SKU: BT4Z19G366A

                  $30.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  LED Anti-Theft Flasher Vehicle Security System

                  LED Anti-Theft Flasher Vehicle Security System

                  SKU: DM5Z19D596A

                  $15.00

                  + $70.00 Installation
                  1
                  1 - 6 of 6 results