Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  commodities in range $501 - Above (3)

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                  Overland Exterior Area Lighting and Speaker

                  Overland Exterior Area Lighting and Speaker

                  SKU: VNL1Z18D906A

                  $549.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2019-2020 Kicker Audio Upgrade AMP & Subwoofer Kit For SuperCab and SuperCrew

                  F-150 2019-2020 Kicker Audio Upgrade AMP & Subwoofer Kit For SuperCab and SuperCrew

                  SKU: VKL3Z18808A

                  $698.19

                  + $210.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab & SuperCrew 2021-2023 Kicker Audio Upgrade AMP & Subwoofer Kit - NOT compatible with 23MY+ Raptor or 24MY+ F-150

                  F-150 SuperCab & SuperCrew 2021-2023 Kicker Audio Upgrade AMP & Subwoofer Kit - NOT compatible with 23MY+ Raptor or 24MY+ F-150

                  SKU: VML3Z18808A

                  $699.00

                  + $210.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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