Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Embark LS Retractable Matte Black Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 Embark LS Retractable Matte Black Tonneau Cover for 5.5' Bed

                  SKU: VJL3Z84501A42D

                  $2,299.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Bed Extender

                  F-150 2021-2025 Bed Extender

                  SKU: ML3Z99286A40B

                  $875.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Agate Black CabHigh Sport Bed Cap for 6.5 Bed, Paint Code UM - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Agate Black CabHigh Sport Bed Cap for 6.5 Bed, Paint Code UM - NON-RETURNABLE

                  SKU: VML3Z99501A42CC

                  $4,499.00

                  + $266.00 Installation
                  Maverick 2022-2025 TAG Oxford White SnugTop Commercial Bed Cap, Paint Code YZ - NON-RETURNABLE

                  Maverick 2022-2025 TAG Oxford White SnugTop Commercial Bed Cap, Paint Code YZ - NON-RETURNABLE

                  SKU: VNZ6Z99501A42E

                  $4,499.00

                  + $266.00 Installation
                  Super Duty® 2023-2024 Leer Group Iconic Silver Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code JS - NON-RETURNABLE

                  Super Duty® 2023-2024 Leer Group Iconic Silver Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code JS - NON-RETURNABLE

                  SKU: VPC3Z99501A42ED

                  $4,199.00

                  + $266.00 Installation
                  Bull Accessories Retractable Black Bed Hooks

                  Bull Accessories Retractable Black Bed Hooks

                  SKU: VAC3Z99000A64A

                  $46.96

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 8.0' Bed

                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 8.0' Bed

                  SKU: VHL3Z99501A42B

                  $2,179.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Star White CabHigh Sport Bed Cap for 5.5 Bed, Paint Code AZ - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Star White CabHigh Sport Bed Cap for 5.5 Bed, Paint Code AZ - NON-RETURNABLE

                  SKU: VML3Z99501A42BG

                  $4,499.00

                  + $266.00 Installation
                  Bronco 4Dr 2021-2025 Fixed Lid Cargo Area Enclosure

                  Bronco 4Dr 2021-2025 Fixed Lid Cargo Area Enclosure

                  SKU: VM2DZ78115A00C

                  $639.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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