Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2023 Bedliner for 6.5' Bed Without Power Inverter

                  F-150 2021-2023 Bedliner for 6.5' Bed Without Power Inverter

                  SKU: ML3Z9900038BA

                  $355.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2024 Bed Tray for 8.0' Bed

                  F-150 2015-2024 Bed Tray for 8.0' Bed

                  SKU: JL3Z99112A15F

                  $250.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 BedRug Impact Bed Mat with Tailgate Cover for 4.5' Bed

                  Maverick 2022-2025 BedRug Impact Bed Mat with Tailgate Cover for 4.5' Bed

                  SKU: VNZ6Z9900038B

                  $289.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Bedliner For 5.5' Bed With Power Inverter

                  F-150 2021-2023 Bedliner For 5.5' Bed With Power Inverter

                  SKU: ML3Z9900038A

                  $355.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TruXedo Soft Roll-up Tonneau Cover

                  Maverick 2022-2025 TruXedo Soft Roll-up Tonneau Cover

                  SKU: VNZ6Z99501A42B

                  $399.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles without Subwoofer

                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles without Subwoofer

                  SKU: PR3Z7811600BA

                  $170.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Bedliner for 5.5ft Bed

                  F-150 2024-2025 Bedliner for 5.5ft Bed

                  SKU: RL3Z9900038A

                  $355.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Soft Roll Up Over Rail Design Tonneau Cover for 6.0' Bed

                  Ranger 2019-2023 Soft Roll Up Over Rail Design Tonneau Cover for 6.0' Bed

                  SKU: VKB3Z99501A42KB

                  $419.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2019 Black Cargo Security Cover

                  Explorer 2011-2019 Black Cargo Security Cover

                  SKU: BB5Z7845440AA

                  $190.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
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