Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Embark Retractable Tonneau Cover for 6.0' Bed

                  Ranger 2019-2023 Embark Retractable Tonneau Cover for 6.0' Bed

                  SKU: VKB3Z99501A42FD

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Race Red Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code PQ - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Race Red Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code PQ - NON-RETURNABLE

                  SKU: VPC3Z99501A42EA

                  $4,199.00+ $266.00 Installation

                  C-MAX Hybrid 2013-2018 Cargo Area Liner

                  C-MAX Hybrid 2013-2018 Cargo Area Liner

                  SKU: DM5Z6111600AA

                  $130.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Rapid Red Bed Cap for 5.0' Bed, Paint Code D4 - NON-RETURNABLE

                  Ranger 2019-2022 Rapid Red Bed Cap for 5.0' Bed, Paint Code D4 - NON-RETURNABLE

                  SKU: VLB3Z99501A42AG

                  $2,759.00+ $266.00 Installation

                  Transit Regular Wheelbase 2015-2025 Black Rubber Cargo Mat

                  Transit Regular Wheelbase 2015-2025 Black Rubber Cargo Mat

                  SKU: FK4Z16112C30AA

                  $510.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Tepui Gray & Navy Rack Mounted Tent

                  Tepui Gray & Navy Rack Mounted Tent

                  SKU: VLL3Z99000C38B

                  $2,199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Cargo Area Liner w/ Bronco Logo

                  Bronco 4Dr 2021-2025 Cargo Area Liner w/ Bronco Logo

                  SKU: M2DZ58047A74BA

                  $160.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Leer Group Oxford White Premium Low Profile Bed Cap, Paint Code YZ - NON-RETURNABLE

                  Maverick 2022-2025 Leer Group Oxford White Premium Low Profile Bed Cap, Paint Code YZ - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BL

                  $4,599.00+ $266.00 Installation

                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

                  SKU: VHL3Z84501A42B

                  $2,009.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
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