Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2024-2025 MOLLE Panel - Front

                  Bronco 2024-2025 MOLLE Panel - Front

                  SKU: VN2DZ99425B64C

                  $389.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2010-2012 Charcoal Cargo Security Cover

                  Escape 2010-2012 Charcoal Cargo Security Cover

                  SKU: 9L8Z7845440AC

                  $230.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Bronco 2024-2025 MOLLE Panel - RH

                  Bronco 2024-2025 MOLLE Panel - RH

                  SKU: VN2DZ99425B64B

                  $389.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Transit 2022-2025 Legend Heavy Duty Rear Door Scuff Plate for use with Regular Cargo Van Transit

                  Transit 2022-2025 Legend Heavy Duty Rear Door Scuff Plate for use with Regular Cargo Van Transit

                  SKU: VNK4Z6113229A

                  $475.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 UnderCover Left Hand Side Pivot Storage Box

                  Super Duty 2017-2025 UnderCover Left Hand Side Pivot Storage Box

                  SKU: VHC3Z17N004C

                  $239.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Lund Bed Extender

                  Ranger 2019-2023 Lund Bed Extender

                  SKU: VKB3Z99286A40C

                  $379.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Bronco 2021-2025, Storage Bag Kit

                  Bronco 2021-2025, Storage Bag Kit

                  SKU: VM2DZ78676A00B

                  $429.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Cargo Management System - Rails and Cleat Tie Down Kit

                  Ranger 2024-2025 Cargo Management System - Rails and Cleat Tie Down Kit

                  SKU: R1WZ9955200A

                  $445.00

                  Shipping: Ships by May 6
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                  Ranger 2024-2025 UnderCover Driver's Side Pivot Storage Box

                  Ranger 2024-2025 UnderCover Driver's Side Pivot Storage Box

                  SKU: VRB3Z17N004A

                  $239.00

                  Shipping: Ships by May 6
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