Recall Information

Description

The secondary digital torque sensor in your vehicles steering gear was calibrated with an inverted polarity. If the primary steering torque sensor experiences a failure or fault, the inverted polarity on the secondary sensor may cause the steering wheel to begin oscillating without warning alternating clockwisecounterclockwise when attempting to steer, due to the electric power assisted steering epas providing unintended steering assist.

Safety Risk

Unintended steering assist can lead to loss of vehicle control while driving, increasing the risk of a crash.

Remedy

Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram the power steering control module pscm free of charge.

Next Steps

Description

On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns and or a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, and or potential inability to perform software updates.

Safety Risk

A rear-view camera that intermittently displays a blank image while in reverse can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash.

Remedy

Software is now available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC software on your vehicle free of charge.

Next Steps

Description

According to fords records, the remedy software for compliance recall 23C35 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in compliance recall 23C35 may still exist. On your vehicle, the brake system warning indicator may not illuminate if the brake fluid is depleted from the brake fluid reservoir.

Safety Risk

This may result in no brake system warning indicator when the brake fluid is below the recommended level in the master cylinder brake fluid reservoir, which may increase the risk of a crash.

Remedy

Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the body control module software bcm software free of charge. Your dealer will also perform an additional verification process to ensure that the software has been installed correctly on your vehicle.

Next Steps

Description

On your vehicle, inadequate plastic welds may be present between components of the front passenger knee airbag module.

Safety Risk

If the front passenger knee airbag weld integrity is compromised, it may result in inadequate occupant knee restraint and increase the risk of injury during a crash event that necessitates knee airbag deployment.

Remedy

Ford Motor Company has authorized your dealer to replace the passenger knee airbag free of charge parts and labor.

Next Steps

Description

It is possible that the remanufactured transmission installed on your vehicle is missing an internal bearing.

Safety Risk

This may result in the transmission having harsh shifts, shudder or vibration, getting stuck in certain gears, or check engine light cel illumination. This also may result in the transmission not engaging park, increasing the risk of a crash or injury.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect your remanufactured transmission for a missing internal bearing, and if necessary, replace the transmission free of charge.

Next Steps

Description

On your vehicle, the brake system warning indicator may not illuminate if the brake fluid is depleted from the brake fluid reservoir.

Safety Risk

This may result in no brake system warning indicator when the brake fluid is below the recommended level in the master cylinder brake fluid reservoir, which may increase the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to update the body control module bcm software free of charge.

Next Steps

Description

On your vehicle, it is possible to have a loss of fuel pressure and flow from the fuel tank due to fuel pump failure. This can cause a lack of fuel delivery to the engine and result in an engine stall while driving.

Safety Risk

An engine stall while driving increases the risk of a crash.

Next Steps

Campaign:

22E08

Description

2020-2021 mustang GT500 tcm communication

Next Steps

Campaign:

23E12

Description

Underhood liquid fuel jumper line replacement

Next Steps