Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Last updated on 06/22/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Ask a question or search by keyword. If you need more, you can contact us.
Issue Date
2002-01-18
Campaign
02S31/0
Description
Certain medium duty pickup trucks equipped with air brakes that include the optional trailer package fail to comply with the requirements of fmvss no. 121, "air brake systems." the air brake lines connected to the tractor protection valve are misrouted.
Safety Risk
A leak in the primary air circuit or secondary air circuit could result in a reduction or loss of the trailer brake effectiveness, increasing the risk of a crash.
Remedy
Dealers will re-route the air lines connected to the tractor protection valve. Owner notification began January 31, 2002. Owners who do not receive the free remedy within a reasonable time should contact Ford at 1-800-248-0186.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2001-05-11
Campaign
01S17/01V044011
Description
Vehicle description: trucks equipped with drag link assemblies containing 24-DL model ball sockets and manufactured by trw. Certain of the tie rod ball-socket bearings have a below-specification case depth and/or hardness, which can lead to premature wear of the socket.
Safety Risk
If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a crash.
Remedy
Dealers will replace the defective drag links. Owner notification began June 12, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332 or trw customer service at 1-866-280-3287.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
1999-09-27
Campaign
99S29/99V267000
Description
Vehicle description: medium duty trucks equipped with hydromax hydraulic brake systems. The park brake warning lamp circuitry does not include a provision for a park brake warning lamp check function. Therefore, these vehicles do not comply with the requirements of fmvss no. 105, "hydraulic brake systems."
Safety Risk
The check lamp function of the park brake warning lamp is intended to illuminate the lamp when the igntion key is turned to the run position. The park brake warning lamp check function was not incorporated into the module which controls this feature.
Remedy
Dealers will install a revised module which incorporates the park brake check lamp function.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2000-09-21
Campaign
00S28/0
Description
Vehicle description: heavy duty trucks built with bendix air ABS with an EC-17 1030R electronic control unit (ecu), there have been reports of unwanted ABS activation at low speeds caused by 1) chafed ABS wheel speed sensor wires on rotating parts or 2) a damaged component at the wheel end that generates a certain type of erratic sensor signal.
Safety Risk
This condition could cause the ABS ecu to exhaust the air at the air brake modulators for one or more of the wheels. This could result in extended braking distances and a possible crash.
Remedy
Dealers will replace the ABS ecu. Owner notification began March 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
1999-09-27
Campaign
99S29/0
Description
Vehicle description: medium duty trucks equipped with hydromax hydraulic brake systems. The park brake warning lamp circuitry does not include a provision for a park brake warning lamp check function. Therefore, these vehicles do not comply with the requirements of fmvss no. 105, "hydraulic brake systems."
Safety Risk
The check lamp function of the park brake warning lamp is intended to illuminate the lamp when the igntion key is turned to the run position. The park brake warning lamp check function was not incorporated into the module which controls this feature.
Remedy
Dealers will install a revised module which incorporates the park brake check lamp function.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2001-08-08
Campaign
01S24/0
Description
Vehicle description: passenger cars, sport utility vehicles, and light and medium duty pickup trucks. A switch located in the plastic cover of the wiper Motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, or ignition of the plastic cover material. Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. These vehicles were built at the following assembly plants: atlanta plant from 2/11/00 through 7/31/00; chicago plant from 2/14/00 through 8/4/00; kansas city plant from 2/26/00 to 9/4/00; kentucky truck plant from 2/18/00 to 8/31/00; michigan truck plant from 2/23/00 through 8/3/00; norfolk plant from 2/21/00 through 7/27/00; wayne stamping and assembly plant from 2/25/00 through 8/15/00; and wixom plant from 2/15/00 through 8/8/00.
Safety Risk
Loss of visibility while driving increases the risk of a crash.
Remedy
Dealers will inspect the date code on the wiper Motor. Motors built with the suspect time frame will have the wiper Motor gear case cover replaced. Owner notification began August 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2002-01-18
Campaign
02S31/02V024000
Description
Certain medium duty pickup trucks equipped with air brakes that include the optional trailer package fail to comply with the requirements of fmvss no. 121, "air brake systems." the air brake lines connected to the tractor protection valve are misrouted.
Safety Risk
A leak in the primary air circuit or secondary air circuit could result in a reduction or loss of the trailer brake effectiveness, increasing the risk of a crash.
Remedy
Dealers will re-route the air lines connected to the tractor protection valve. Owner notification began January 31, 2002. Owners who do not receive the free remedy within a reasonable time should contact Ford at 1-800-248-0186.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2001-05-11
Campaign
01S17/0
Description
Vehicle description: trucks equipped with drag link assemblies containing 24-DL model ball sockets and manufactured by trw. Certain of the tie rod ball-socket bearings have a below-specification case depth and/or hardness, which can lead to premature wear of the socket.
Safety Risk
If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a crash.
Remedy
Dealers will replace the defective drag links. Owner notification began June 12, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332 or trw customer service at 1-866-280-3287.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2001-08-08
Campaign
01S24/01V258000
Description
Vehicle description: passenger cars, sport utility vehicles, and light and medium duty pickup trucks. A switch located in the plastic cover of the wiper Motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, or ignition of the plastic cover material. Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. These vehicles were built at the following assembly plants: atlanta plant from 2/11/00 through 7/31/00; chicago plant from 2/14/00 through 8/4/00; kansas city plant from 2/26/00 to 9/4/00; kentucky truck plant from 2/18/00 to 8/31/00; michigan truck plant from 2/23/00 through 8/3/00; norfolk plant from 2/21/00 through 7/27/00; wayne stamping and assembly plant from 2/25/00 through 8/15/00; and wixom plant from 2/15/00 through 8/8/00.
Safety Risk
Loss of visibility while driving increases the risk of a crash.
Remedy
Dealers will inspect the date code on the wiper Motor. Motors built with the suspect time frame will have the wiper Motor gear case cover replaced. Owner notification began August 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2000-11-28
Campaign
00S48/0
Description
Vehicle description: Motor home chassis and heavy duty trucks. The affected vehicles have tie rod ends and/or drag link assembly ends that could have insufficient harness in the ball stud.
Safety Risk
This could result in premature wear and, potentially, separation of the ball stud from its socket.
Remedy
Dealers will replace the tie rod ends and/or drag link assemblies. Owner notification began December 27, 2000.OWNERS who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2007-12-05
Campaign
07S57/0
Description
On certain heavy duty trucks equipped with 7.3L diesel engines, the camshaft position sensor located on the engine of the vehicle may function intermittently, possibly resulting in an engine stall.
Safety Risk
In the event of an engine stall, a crash could result without warning.
Remedy
Dealers will inspect the sensor and replace it with an improved camshaft position sensor free of charge. The recall began on December 29, 2007. Owners may contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2007-12-05
Campaign
07S57/07V553000
Description
On certain heavy duty trucks equipped with 7.3L diesel engines, the camshaft position sensor located on the engine of the vehicle may function intermittently, possibly resulting in an engine stall.
Safety Risk
In the event of an engine stall, a crash could result without warning.
Remedy
Dealers will inspect the sensor and replace it with an improved camshaft position sensor free of charge. The recall began on December 29, 2007. Owners may contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2000-09-21
Campaign
00S28/00V232007
Description
Vehicle description: heavy duty trucks built with bendix air ABS with an EC-17 1030R electronic control unit (ecu), there have been reports of unwanted ABS activation at low speeds caused by 1) chafed ABS wheel speed sensor wires on rotating parts or 2) a damaged component at the wheel end that generates a certain type of erratic sensor signal.
Safety Risk
This condition could cause the ABS ecu to exhaust the air at the air brake modulators for one or more of the wheels. This could result in extended braking distances and a possible crash.
Remedy
Dealers will replace the ABS ecu. Owner notification began March 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2000-11-28
Campaign
00S48/00V246111
Description
Vehicle description: Motor home chassis and heavy duty trucks. The affected vehicles have tie rod ends and/or drag link assembly ends that could have insufficient harness in the ball stud.
Safety Risk
This could result in premature wear and, potentially, separation of the ball stud from its socket.
Remedy
Dealers will replace the tie rod ends and/or drag link assemblies. Owner notification began December 27, 2000.OWNERS who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
00V02
Description
2000 F650/750 - allison transmission park prawl -
Next Steps
Contact your dealer for next steps.
Campaign:
01V06
Description
2001 F650/750 - right hand air ride seat belt retractor
Next Steps
Contact your dealer for next steps.
Campaign:
00V03
Description
2000 F650/750 - transmission torque converter
Next Steps
Contact your dealer for next steps.
Issue Date
2002-01-18
Campaign
02S31/0
Description
Certain medium duty pickup trucks equipped with air brakes that include the optional trailer package fail to comply with the requirements of fmvss no. 121, "air brake systems." the air brake lines connected to the tractor protection valve are misrouted.
Safety Risk
A leak in the primary air circuit or secondary air circuit could result in a reduction or loss of the trailer brake effectiveness, increasing the risk of a crash.
Remedy
Dealers will re-route the air lines connected to the tractor protection valve. Owner notification began January 31, 2002. Owners who do not receive the free remedy within a reasonable time should contact Ford at 1-800-248-0186.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2001-05-11
Campaign
01S17/01V044011
Description
Vehicle description: trucks equipped with drag link assemblies containing 24-DL model ball sockets and manufactured by trw. Certain of the tie rod ball-socket bearings have a below-specification case depth and/or hardness, which can lead to premature wear of the socket.
Safety Risk
If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a crash.
Remedy
Dealers will replace the defective drag links. Owner notification began June 12, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332 or trw customer service at 1-866-280-3287.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
1999-09-27
Campaign
99S29/99V267000
Description
Vehicle description: medium duty trucks equipped with hydromax hydraulic brake systems. The park brake warning lamp circuitry does not include a provision for a park brake warning lamp check function. Therefore, these vehicles do not comply with the requirements of fmvss no. 105, "hydraulic brake systems."
Safety Risk
The check lamp function of the park brake warning lamp is intended to illuminate the lamp when the igntion key is turned to the run position. The park brake warning lamp check function was not incorporated into the module which controls this feature.
Remedy
Dealers will install a revised module which incorporates the park brake check lamp function.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2000-09-21
Campaign
00S28/0
Description
Vehicle description: heavy duty trucks built with bendix air ABS with an EC-17 1030R electronic control unit (ecu), there have been reports of unwanted ABS activation at low speeds caused by 1) chafed ABS wheel speed sensor wires on rotating parts or 2) a damaged component at the wheel end that generates a certain type of erratic sensor signal.
Safety Risk
This condition could cause the ABS ecu to exhaust the air at the air brake modulators for one or more of the wheels. This could result in extended braking distances and a possible crash.
Remedy
Dealers will replace the ABS ecu. Owner notification began March 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
1999-09-27
Campaign
99S29/0
Description
Vehicle description: medium duty trucks equipped with hydromax hydraulic brake systems. The park brake warning lamp circuitry does not include a provision for a park brake warning lamp check function. Therefore, these vehicles do not comply with the requirements of fmvss no. 105, "hydraulic brake systems."
Safety Risk
The check lamp function of the park brake warning lamp is intended to illuminate the lamp when the igntion key is turned to the run position. The park brake warning lamp check function was not incorporated into the module which controls this feature.
Remedy
Dealers will install a revised module which incorporates the park brake check lamp function.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2001-08-08
Campaign
01S24/0
Description
Vehicle description: passenger cars, sport utility vehicles, and light and medium duty pickup trucks. A switch located in the plastic cover of the wiper Motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, or ignition of the plastic cover material. Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. These vehicles were built at the following assembly plants: atlanta plant from 2/11/00 through 7/31/00; chicago plant from 2/14/00 through 8/4/00; kansas city plant from 2/26/00 to 9/4/00; kentucky truck plant from 2/18/00 to 8/31/00; michigan truck plant from 2/23/00 through 8/3/00; norfolk plant from 2/21/00 through 7/27/00; wayne stamping and assembly plant from 2/25/00 through 8/15/00; and wixom plant from 2/15/00 through 8/8/00.
Safety Risk
Loss of visibility while driving increases the risk of a crash.
Remedy
Dealers will inspect the date code on the wiper Motor. Motors built with the suspect time frame will have the wiper Motor gear case cover replaced. Owner notification began August 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2002-01-18
Campaign
02S31/02V024000
Description
Certain medium duty pickup trucks equipped with air brakes that include the optional trailer package fail to comply with the requirements of fmvss no. 121, "air brake systems." the air brake lines connected to the tractor protection valve are misrouted.
Safety Risk
A leak in the primary air circuit or secondary air circuit could result in a reduction or loss of the trailer brake effectiveness, increasing the risk of a crash.
Remedy
Dealers will re-route the air lines connected to the tractor protection valve. Owner notification began January 31, 2002. Owners who do not receive the free remedy within a reasonable time should contact Ford at 1-800-248-0186.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2001-05-11
Campaign
01S17/0
Description
Vehicle description: trucks equipped with drag link assemblies containing 24-DL model ball sockets and manufactured by trw. Certain of the tie rod ball-socket bearings have a below-specification case depth and/or hardness, which can lead to premature wear of the socket.
Safety Risk
If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a crash.
Remedy
Dealers will replace the defective drag links. Owner notification began June 12, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332 or trw customer service at 1-866-280-3287.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2001-08-08
Campaign
01S24/01V258000
Description
Vehicle description: passenger cars, sport utility vehicles, and light and medium duty pickup trucks. A switch located in the plastic cover of the wiper Motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, or ignition of the plastic cover material. Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. These vehicles were built at the following assembly plants: atlanta plant from 2/11/00 through 7/31/00; chicago plant from 2/14/00 through 8/4/00; kansas city plant from 2/26/00 to 9/4/00; kentucky truck plant from 2/18/00 to 8/31/00; michigan truck plant from 2/23/00 through 8/3/00; norfolk plant from 2/21/00 through 7/27/00; wayne stamping and assembly plant from 2/25/00 through 8/15/00; and wixom plant from 2/15/00 through 8/8/00.
Safety Risk
Loss of visibility while driving increases the risk of a crash.
Remedy
Dealers will inspect the date code on the wiper Motor. Motors built with the suspect time frame will have the wiper Motor gear case cover replaced. Owner notification began August 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2000-11-28
Campaign
00S48/0
Description
Vehicle description: Motor home chassis and heavy duty trucks. The affected vehicles have tie rod ends and/or drag link assembly ends that could have insufficient harness in the ball stud.
Safety Risk
This could result in premature wear and, potentially, separation of the ball stud from its socket.
Remedy
Dealers will replace the tie rod ends and/or drag link assemblies. Owner notification began December 27, 2000.OWNERS who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2007-12-05
Campaign
07S57/0
Description
On certain heavy duty trucks equipped with 7.3L diesel engines, the camshaft position sensor located on the engine of the vehicle may function intermittently, possibly resulting in an engine stall.
Safety Risk
In the event of an engine stall, a crash could result without warning.
Remedy
Dealers will inspect the sensor and replace it with an improved camshaft position sensor free of charge. The recall began on December 29, 2007. Owners may contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2007-12-05
Campaign
07S57/07V553000
Description
On certain heavy duty trucks equipped with 7.3L diesel engines, the camshaft position sensor located on the engine of the vehicle may function intermittently, possibly resulting in an engine stall.
Safety Risk
In the event of an engine stall, a crash could result without warning.
Remedy
Dealers will inspect the sensor and replace it with an improved camshaft position sensor free of charge. The recall began on December 29, 2007. Owners may contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2000-09-21
Campaign
00S28/00V232007
Description
Vehicle description: heavy duty trucks built with bendix air ABS with an EC-17 1030R electronic control unit (ecu), there have been reports of unwanted ABS activation at low speeds caused by 1) chafed ABS wheel speed sensor wires on rotating parts or 2) a damaged component at the wheel end that generates a certain type of erratic sensor signal.
Safety Risk
This condition could cause the ABS ecu to exhaust the air at the air brake modulators for one or more of the wheels. This could result in extended braking distances and a possible crash.
Remedy
Dealers will replace the ABS ecu. Owner notification began March 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2000-11-28
Campaign
00S48/00V246111
Description
Vehicle description: Motor home chassis and heavy duty trucks. The affected vehicles have tie rod ends and/or drag link assembly ends that could have insufficient harness in the ball stud.
Safety Risk
This could result in premature wear and, potentially, separation of the ball stud from its socket.
Remedy
Dealers will replace the tie rod ends and/or drag link assemblies. Owner notification began December 27, 2000.OWNERS who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-866-436-7332.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
00V02
Description
2000 F650/750 - allison transmission park prawl -
Next Steps
Contact your dealer for next steps.
Campaign:
01V06
Description
2001 F650/750 - right hand air ride seat belt retractor
Next Steps
Contact your dealer for next steps.
Campaign:
00V03
Description
2000 F650/750 - transmission torque converter
Next Steps
Contact your dealer for next steps.