Last updated on 01/07/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Issue Date
2016-04-25
Campaign
16S19/16V248
Description
Some vehicles may experience an intermittent loss of the transmission output speed sensor (oss) signal to the powertrain control module, potentially resulting in a temporary, unintended downshift into first gear. In some cases, the oss signal could recover while driving and the vehicle will resume normal function; in other cases the vehicle may need to be stopped and restarted to regain normal transmission operation. Ford is aware of three reports of accidents and no injuries related to this condition on the affected vehicles.
Safety Risk
Depending on vehicle speed at the time of the downshift, an unintended downshift into first gear may occur causing the rear tires to slide or lock up until the vehicle slows. This may result in a loss of vehicle control without warning, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to reprogram the powertrain control module with software that will prevent an unintended downshift into first gear in the event of an intermittent oss failure. This service will be performed free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-04-25
Campaign
16S19/16V248
Description
Some vehicles may experience an intermittent loss of the transmission output speed sensor (oss) signal to the powertrain control module, potentially resulting in a temporary, unintended downshift into first gear. In some cases, the oss signal could recover while driving and the vehicle will resume normal function; in other cases the vehicle may need to be stopped and restarted to regain normal transmission operation. Ford is aware of three reports of accidents and no injuries related to this condition on the affected vehicles.
Safety Risk
Depending on vehicle speed at the time of the downshift, an unintended downshift into first gear may occur causing the rear tires to slide or lock up until the vehicle slows. This may result in a loss of vehicle control without warning, increasing the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to reprogram the powertrain control module with software that will prevent an unintended downshift into first gear in the event of an intermittent oss failure. This service will be performed free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
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