Last updated on 02/25/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
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Issue Date
2012-02-02
Campaign
12C22/12V034000
Description
Ford is recalling certain model year 2012 expedition and Lincoln navigator vehicles, manufactured from November 19, 2011, through December 2, 2011, for failing to comply with the requirements of federal Motor vehicle safety standard no. 202, "head restraints." these vehicles may have inadequate welds on the head restraint support brackets for the second row, right-hand seat.
Safety Risk
In the event of a crash, the seat head restraint may not provide the required strength, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect, and if required, replace the passenger side second row seat backrest frame. Your dealer will perform this service free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2012-02-02
Campaign
12C22/12V034000
Description
Ford is recalling certain model year 2012 expedition and Lincoln navigator vehicles, manufactured from November 19, 2011, through December 2, 2011, for failing to comply with the requirements of federal Motor vehicle safety standard no. 202, "head restraints." these vehicles may have inadequate welds on the head restraint support brackets for the second row, right-hand seat.
Safety Risk
In the event of a crash, the seat head restraint may not provide the required strength, increasing the risk of injury.
Remedy
Ford Motor Company has authorized your dealer to inspect, and if required, replace the passenger side second row seat backrest frame. Your dealer will perform this service free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.