High voltage battery cell internal short circuit
Description
A manufacturing defect in one or more of your vehicles high voltage battery cells may cause the cell to develop an internal short circuit.
Safety Risk
In the event of a high voltage battery cell internal short circuit, you will experience a stop safely now message and warning icon in the instrument cluster. You may also experience a loss of motive power, increasing the risk of a crash. You will continue to have 12-VOLT accessories, steering, and braking control. You may also experience battery thermal venting. In some instances, battery thermal venting can progress to vehicle fire, increasing the risk of injury.
Remedy
Parts and software are not available. Ford Motor Company is working to provide parts and software for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.
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