Recall Information

Description

Ford Motor Company (ford) is recalling certain model year 2013-2014 escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.

Safety Risk

A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.

Remedy

Ford Motor Company has authorized your dealer to inspect all four exterior door handles and reposition as required, free of charge parts and labor.

Next Steps

Description

In some of the affected vehicles, there may be engine wiring harnesses with splices that were insufficiently compressed during the supplier manufacturing process. Insufficient compression in the engine wiring harness splices to the manifold absolute pressure (map) sensor may cause erroneous signals to the pcm that may affect engine performance. This may result in mil lamps, reduced engine power, hesitation, or other engine driveability symptoms, or engine stall.

Safety Risk

Engine stalls while driving with no warning may increase the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to repair the engine wiring harness free of charge parts and labor.

Next Steps

Description

A door latch with a fractured pawl spring tab typically results in a "door will not close" condition. A door that opens while driving increases the risk of injury. As of 9/2/16, ford's investigation into this concern has identified a total of one alleged accident and three alleged injuries that Ford believes may be related. One alleged injury was to an occupant's arm from a door that reportedly opened and bounced back. Another injury involved a driver who alleged her hand was injured when trying to grab a door that opened. The third injury was to an occupant who allegedly received scratches from a rear door that opened while driving. Ford has no further information relating to these reports. The alleged accident occurred after the driver's door reportedly opened in a parking lot and resulted in bumper damage, but Ford has no additional information.

Safety Risk

A door latch with a fractured pawl spring tab typically results in a "door will not close" condition. A door that opens while driving increases the risk of injury.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the side door latches free of charge parts and labor.

Next Steps

Description

Certain 2015 and 2016 transit vehicles equipped with a 3.2 l diesel engine may experience fuel volume control valve or fuel injector clogging that could result in a no start or an engine stall while driving without warning or the ability to restart. Ford is not aware of any reports of accident or injury related to this condition.

Safety Risk

An engine stall while driving, without warning or the ability to restart can increase the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to inspect the fuel system for metallic debris and replace the high pressure fuel pump. If metallic debris is found, your dealer is authorized to also replace all high pressure fuel system components and flush the low pressure fuel system to remove the contamination. This service will be performed free of charge parts and labor.

Next Steps

Description

On your vehicle, localized overheating of the engine cylinder head may cause the cylinder head to crack.

Safety Risk

A cylinder head crack may cause an oil leak that may result in a fire in the engine compartment.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a coolant level sensor system free of charge (parts and labor).

Next Steps

Description

Your vehicle was previously repaired under safety recall 15S16 or 16S30. During that repair, your vehicles door latches were to be replaced to help reduce the risk of doors not closing or doors opening while driving. It is possible that one or more of your door latches was not replaced or may not have been replaced correctly.

Safety Risk

If a door latch was not replaced, there is still a risk that the pawl spring tab inside the door latch could break. This condition will typically prevent the door from latching. In certain situations, where the door is able to be closed, the door may unlatch while driving, increasing the risk of injury

Remedy

The door latch date codes in your vehicle need to be inspected to verify that the previous door latch recall repair was completed as intended. For your convenience and to encourage the continued social distancing requirements by many state and local governments related to COVID-19, Ford is providing you with the option to complete this simple inspection yourself using the attached self-inspection sheet. By utilizing this option, you should not need to take your vehicle to your dealer unless your vehicle is exhibiting door latching concerns door will not latch or opens while driving. In the unlikely event that the system cannot confirm the latches on your vehicle based on your input, or if your vehicle is exhibiting door latching concerns, you will need to take your vehicle to your dealership for additional inspection and/or repairs. If you do not wish to complete this inspection yourself, your dealer will inspect your vehicle for you

Next Steps

Description

This is an update to a recently announced recall. Ford is recalling certain model year 2013 escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.

Safety Risk

If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.

Remedy

Ford Motor Company has authorized your dealer to reprogram your powertrain control module and instrument cluster with updated calibration and overheat strategy, and inspect your engine for fluid leaks. These repairs will be performed free of charge parts and labor.

Next Steps

Description

Ford is recalling certain model year 2013 escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.

Safety Risk

If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.

Remedy

Ford Motor Company has authorized your dealer to do the following transport your vehicle to the dealership for repairs. provide you with a comparable vehicle while your vehicle is in for service. return your vehicle to you when repairs are complete. These services will be provided to you free of charge.

Next Steps

Description

On your vehicle, localized overheating of the engine cylinder head may cause the cylinder head to crack, causing an oil leak that may result in a fire in the engine compartment NHTSA recall 13V-583.

Safety Risk

A fuel leak in the presence of an ignition source may result in a fire.

Remedy

Ford Motor Company has authorized your dealer to make repairs to address potential overheating that may result in a fire in the engine compartment, and to inspect the installation of the fuel line jumper and replace it if necessary. These enhancements and repairs will be completed free of charge parts and labor.

Next Steps

Description

Ford Motor Company (ford) is recalling certain model year 2013-2014 c-max, and escape vehicles. In the affected vehicles, the restraint control module (rcm) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

Safety Risk

If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

Remedy

Ford Motor Company has authorized your dealer to reprogram the restraints control module free of charge parts and labor.

Next Steps

Description

On your vehicle, the bushing in the transmission shifter cable may degrade over time. This may cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position.

Safety Risk

If the driver attempts to shift to park in this condition, the transmission may not be in the park position even though the shifter position indicates the vehicle is in park, and the transmission not in park warning may not appear.this could result in unintended vehicle movement, increasing the risk of injury or crash.

Remedy

Ford Motor Company has authorized your dealer to replace the transmission shifter cable bushing free of charge (parts and labor).

Next Steps

Description

Ford is recalling certain model year 2013 escape vehicles manufactured from March 8, 2012 through June 7, 2012. Due to mis-positioned carpet padding the center console trim panel may be pushed outboard of the intended position, reducing clearance relative to the pedal package.

Safety Risk

The reduced clearance may result in the drivers foot contacting the side of the brake pedal while transferring the foot from the accelerator pedal to the brake pedal, increasing stopping distances and the risk of a crash.

Remedy

Ford Motor Company has authorized your dealer to remove the carpet spacer and install a new left hand floor console side trim panel with a revised surface contour, free of charge parts and labor.

Next Steps

Description

Ford is recalling certain model year 2013 escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug freeze plug may become dislodged resulting in significant loss of engine coolant.

Safety Risk

As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.

Remedy

Ford Motor Company has authorized your dealer to install a secondary cylinder head plug over the original cup plug. This service will be performed free of charge parts and labor.

Next Steps

Description

Ford Motor Company (ford) is recalling certain model year 2013-2014 Ford fusion and Lincoln mkz vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford c-max vehicles manufactured from July 23, 2012, through may 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of federal Motor vehicle safety standard (fmvss) number 207, "seating systems."

Safety Risk

The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Remedy

Ford Motor Company has authorized your dealer to replace the affected seatback assembly or assemblies free of charge parts and labor.

Next Steps

Description

Affected vehicles are equipped with restraint control modules rcms that may experience an internal electrical short circuit. If a short circuit occurs, the airbag warning lamp would illuminate. Depending on the location of the short circuit the deployable restraint systems e.g. Air bags. Pretensioners side curtains may not function as intended in the event of a crash increasing the risk of injury. The short may also affect the function of other systems that use internal data from the rcm e.g. Stability control. In these cases the corresponding malfunction indicator lamps would also be illuminated. These vehicles are not produced in vin order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling fords toll free line 1 866 436 7332 or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford on line automotive service information system oasis database.

Safety Risk

Depending on the location of the short circuit, the deployable restraint systems and other systems that use inertial data from the rcm may not function as intended, increasing the risk of injury. Ford is not aware of any accident or injury related to this condition.

Remedy

Parts are now available to repair all vehicles. Ford Motor Company has authorized your dealer to replace the restraints control module free of charge parts and labor.

Next Steps

Description

A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential that the door may unlatch while driving. Ford is aware of two allegations of injury (soreness) resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck the adjacent vehicle while the driver was pulling into a parking space.

Safety Risk

A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential the door may unlatch while driving, increasing the risk of injury.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace all four door latches free of charge parts and labor.

Next Steps

Description

On your vehicle, it may be possible the transmission shifter cable bushing is damaged or missing.

Safety Risk

A damaged or missing bushing could prevent the shifter from moving the transmission into the intended gear position and cause the vehicle to move in an unexpected direction. The transmission may not be in the park position, even though the shifter position indicates that the vehicle was shifted to park. Exiting a vehicle without the transmission in the park position and without the application of the parking brake may allow the vehicle to roll, increasing the risk of injury or crash.

Remedy

Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the shifter cable bushing and protective cap free of charge parts and labor.

Next Steps

Description

On your vehicle, it may be possible for the pawl spring tab inside one or more of the side door latches to break. This condition will typically prevent the door from latching. In certain situations, where the door is able to be closed, the door may unlatch while driving.

Safety Risk

If you are able to latch the door after repeated attempts to shut the door, there is a potential the door may unlatch while driving, increasing the risk of injury.

Remedy

Ford Motor Company has authorized your dealer to inspect and, if required, replace all four door latches free of charge parts and labor.

Next Steps

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