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Reviews on the product and not the customer’s Sales or Service experience
Last updated on 01/21/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
Ask a question or search by keyword. If you need more, you can contact us.
Issue Date
2021-03-25
Campaign
21S12/21V158
Description
Driver airbag inflator replacement
Safety Risk
The driver airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the driver airbag. If an airbag inflator explodes, sharp metal fragments could strike the driver or other occupants causing serious injury or death.
Remedy
Ford Motor Company has authorized your dealer to replace the airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-04-23
Campaign
15S16/15V246
Description
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential that the door may unlatch while driving. Ford is aware of two allegations of injury (soreness) resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck the adjacent vehicle while the driver was pulling into a parking space.
Safety Risk
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential the door may unlatch while driving, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace all four door latches free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-01-28
Campaign
19S01/19V001
Description
The passenger airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the passenger airbag.
Safety Risk
If an inflator explodes, sharp metal fragments could strike the passenger or other occupants, causing serious injury or death.
Remedy
Do not drive your vehicle until your dealer replaces the front passenger side airbag inflator. Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front passenger side airbag inflator free of charge parts and labor. This is a permanent repair for your vehicle and must be performed even if you had an airbag inflator previously replaced as an interim repair.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-02-17
Campaign
21S05/21V081
Description
Obsolete service replacement airbag modules may have been installed into vehicles during a collision or service repair after a final takata airbag recall repair was completed. There is no issue with the airbags used in the recall repair. However, if after the recall was completed, the driver or passenger airbag was subsequently replaced during a collision or service repair, the airbag(s) may contain a defective airbag inflator.
Safety Risk
Defective airbag inflators may explode in a crash that causes deployment of the airbags. If an inflator explodes, sharp metal fragments could strike vehicle occupants, causing serious injury or death.
Remedy
Ford Motor Company has authorized your dealer to inspect and replace the driver and/or passenger airbag(s) if necessary, free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-06-01
Campaign
16S26/16V384
Description
The passenger frontal airbag inflator could explode if the vehicle is involved in a crash where the frontal airbags are designed to deploy.
Safety Risk
A ruptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the passenger airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-01-10
Campaign
17S01/17V024
Description
Passenger airbag inflator replacement
Safety Risk
The passenger frontal airbag inflator could explode if the vehicle is involved in a crash were the frontal airbags are designed to deploy.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the passenger airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-10-28
Campaign
14S22/14V682
Description
Vehicles that are operated in high-corrosion environments associated with long-term exposure to road salt may experience corrosion underneath the fuel tank mounting reinforcement brackets at the weld seam that may cause a small hole to form in the fuel tank resulting in a fuel vapor leak or liquid fuel leak.
Safety Risk
A fuel leak in the presence of an ignition source could potentially result in a fire.
Remedy
Ford Motor Company has authorized your dealer to inspect your vehicles fuel tank and either clean and treat the fuel tank with corrosion preventative measures or replace it if needed. This service will be completed free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-10-26
Campaign
15S31/15V712
Description
Vehicles that are operated in high-corrosion environments associated with long-term exposure to road salt may experience corrosion underneath the fuel tank mounting reinforcement brackets at the weld seam that may cause a small hole to form in the fuel tank resulting in a fuel vapor leak or liquid fuel leak.
Safety Risk
A fuel leak in the presence of an ignition source could potentially result in a fire.
Remedy
Parts are now available to repair your vehicle. If you have not yet contacted your dealer to schedule service for this recall, please call your dealer without delay to schedule an appointment. At no charge to you, your dealer will inspect and either clean and treat or replace the fuel tank on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
19K01
Description
Takata airbag inflator extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
13M01
Description
Certain 2007 through 2012 model year edge and mkx vehicles equipped with all-wheel-drive, ordered for certain middle east markets extended warranty coverage on power transfer unit
Next Steps
Contact your dealer for next steps.
Campaign:
18A01
Description
Long term rental program for fsa 16S26
Next Steps
Contact your dealer for next steps.
Campaign:
15R02
Description
Fuel tank corrosion inspection and repair
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
18A03
Description
Rental program for 18S01
Next Steps
Contact your dealer for next steps.
Campaign:
18A02
Description
Rental program for fsa 17S01
Next Steps
Contact your dealer for next steps.
Campaign:
21A04
Description
Driver airbag inflator admin fsa for 21S12
Next Steps
Contact your dealer for next steps.
Issue Date
2021-03-25
Campaign
21S12/21V158
Description
Driver airbag inflator replacement
Safety Risk
The driver airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the driver airbag. If an airbag inflator explodes, sharp metal fragments could strike the driver or other occupants causing serious injury or death.
Remedy
Ford Motor Company has authorized your dealer to replace the airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-04-23
Campaign
15S16/15V246
Description
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential that the door may unlatch while driving. Ford is aware of two allegations of injury (soreness) resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck the adjacent vehicle while the driver was pulling into a parking space.
Safety Risk
A door latch with a broken pawl spring tab typically results in a "door will not close" condition. Should the customer be able to latch the door, there is a potential the door may unlatch while driving, increasing the risk of injury.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace all four door latches free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2019-01-28
Campaign
19S01/19V001
Description
The passenger airbag inflator in your vehicle may explode in the event of a crash that causes deployment of the passenger airbag.
Safety Risk
If an inflator explodes, sharp metal fragments could strike the passenger or other occupants, causing serious injury or death.
Remedy
Do not drive your vehicle until your dealer replaces the front passenger side airbag inflator. Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the front passenger side airbag inflator free of charge parts and labor. This is a permanent repair for your vehicle and must be performed even if you had an airbag inflator previously replaced as an interim repair.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2021-02-17
Campaign
21S05/21V081
Description
Obsolete service replacement airbag modules may have been installed into vehicles during a collision or service repair after a final takata airbag recall repair was completed. There is no issue with the airbags used in the recall repair. However, if after the recall was completed, the driver or passenger airbag was subsequently replaced during a collision or service repair, the airbag(s) may contain a defective airbag inflator.
Safety Risk
Defective airbag inflators may explode in a crash that causes deployment of the airbags. If an inflator explodes, sharp metal fragments could strike vehicle occupants, causing serious injury or death.
Remedy
Ford Motor Company has authorized your dealer to inspect and replace the driver and/or passenger airbag(s) if necessary, free of charge (parts and labor).
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2016-06-01
Campaign
16S26/16V384
Description
The passenger frontal airbag inflator could explode if the vehicle is involved in a crash where the frontal airbags are designed to deploy.
Safety Risk
A ruptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the passenger airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2017-01-10
Campaign
17S01/17V024
Description
Passenger airbag inflator replacement
Safety Risk
The passenger frontal airbag inflator could explode if the vehicle is involved in a crash were the frontal airbags are designed to deploy.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the passenger airbag inflator free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2014-10-28
Campaign
14S22/14V682
Description
Vehicles that are operated in high-corrosion environments associated with long-term exposure to road salt may experience corrosion underneath the fuel tank mounting reinforcement brackets at the weld seam that may cause a small hole to form in the fuel tank resulting in a fuel vapor leak or liquid fuel leak.
Safety Risk
A fuel leak in the presence of an ignition source could potentially result in a fire.
Remedy
Ford Motor Company has authorized your dealer to inspect your vehicles fuel tank and either clean and treat the fuel tank with corrosion preventative measures or replace it if needed. This service will be completed free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2015-10-26
Campaign
15S31/15V712
Description
Vehicles that are operated in high-corrosion environments associated with long-term exposure to road salt may experience corrosion underneath the fuel tank mounting reinforcement brackets at the weld seam that may cause a small hole to form in the fuel tank resulting in a fuel vapor leak or liquid fuel leak.
Safety Risk
A fuel leak in the presence of an ignition source could potentially result in a fire.
Remedy
Parts are now available to repair your vehicle. If you have not yet contacted your dealer to schedule service for this recall, please call your dealer without delay to schedule an appointment. At no charge to you, your dealer will inspect and either clean and treat or replace the fuel tank on your vehicle.
Next Steps
Contact your dealer for more information to schedule the free service.
Campaign:
19K01
Description
Takata airbag inflator extended coverage
Next Steps
Contact your dealer for next steps.
Campaign:
13M01
Description
Certain 2007 through 2012 model year edge and mkx vehicles equipped with all-wheel-drive, ordered for certain middle east markets extended warranty coverage on power transfer unit
Next Steps
Contact your dealer for next steps.
Campaign:
18A01
Description
Long term rental program for fsa 16S26
Next Steps
Contact your dealer for next steps.
Campaign:
15R02
Description
Fuel tank corrosion inspection and repair
Next Steps
Contact your dealer for next steps.
Campaign:
22B05
Description
Driver passenger airbag module quality control inspection
Next Steps
Contact your dealer for next steps.
Campaign:
18A03
Description
Rental program for 18S01
Next Steps
Contact your dealer for next steps.
Campaign:
18A02
Description
Rental program for fsa 17S01
Next Steps
Contact your dealer for next steps.
Campaign:
21A04
Description
Driver airbag inflator admin fsa for 21S12
Next Steps
Contact your dealer for next steps.