Description
You may intermittently experience a rear camera blue or black image on the SYNC screen when the vehicle is placed in reverse. Once displayed, the rear camera blue or black image may persist for the remainder of the ignition on cycle. Once present, the issue is likely to reoccur on subsequent key cycles
Safety Risk
The loss of the rear camera image, while in reverse, increases the risk of a crash.
Remedy
Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace the rear view camera free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
**Campaigns shown are a list of possible open campaigns for the model and year of the vehicle you searched. They may not pertain to your specific vehicle. To validate open campaigns for your vehicle, you will need to search using your VIN.