SYNC screen update
Recall incomplete
Description
On your vehicle, it may be possible to have the SYNC screen image on the center display flipped or inverted immediately after an ignition cycle.
Safety Risk
This may result in the image displayed being inverted or flipped, which includes all buttons. While in reverse, the rearview camera image, buttons, and camera guidelines may also be inverted or flipped. A rearview camera that does not correctly display an accurate image in reverse can reduce your view of what is behind the vehicle, increasing the risk of a crash.
Remedy
A remedy is available. Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to update the SYNC system free of charge.
Next Steps
Contact your dealer for more information to schedule the free service.