Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
A CHOICE OF POWERFUL ENGINES
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SEATING FOR UP TO 15
CHOICE OF ENGINES. AND 10-SPEED AUTOMATIC TRANSMISSION.
INTELLIGENT ALL-WHEEL DRIVE
UP TO 11,000 GVWR AND 5,110 LBS. MAX PAYLOAD
31-GALLON FUEL TANK
TESTED AND BUILT FORD TOUGH®
CAMERA WITH SPLIT-VIEW AND FRONT WASHER
STAY CONNECTED ON THE JOB AND ON THE GO
A smart way to monitor your fleet.
ENHANCED ACTIVE PARK ASSIST
FRONT, SIDE AND REVERSE SENSING SYSTEMS
POWER SLIDING DOOR
CREW VAN (THREE-PERSON SECOND-ROW BENCH)
THREE AVAILABLE CENTER CONSOLES
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